Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Amy C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

create the best workspace.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

One of the biggest alternatives to Dropbox are Google Workspace and WeTransfer because they are platforms that help transfer documents and files through personalized emails and for collaborations with all our teams.

What is your favorite aspect of this product?

It is the best tool for creating an excellent workspace, because it has allowed us to maintain the organization and organization of our company, creating a better workflow, Dropbox works as the best platform for collaborations from a single place.

What do you dislike most about this product?

There is nothing that I dislike about this platform because it has provided us with functions through which we can manage each content, calendar, documents, communications and the entire workflow, it has allowed us to be able to share all the files and create synchronizations in real time.

What recommendations would you give to someone considering this product?

It is a platform that I recommend because we have managed to store all kinds of work and personal documents, it has an excellent user interface and a wide variety of functions, we can implement it through any mobile device or computer.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Marine Y.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

More than just file storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Obviously , Dropbox provides a better security infrastructure when it comes to saving files. The ability to have files save from unauthorized access in the cloud, is Dropbox strongest point.

What is your favorite aspect of this product?

Dropbox Paper. Asides my ability to save files, Dropbox Paper is the next most important part of Dropbox for me. It allows me manage tasks, create a to-do list, annotate documents and even exchange feedback.

What do you dislike most about this product?

It is a common occurrence , for synchronization to suddenly lag or outrightly stop working, forcing me to restart my computer device.

What recommendations would you give to someone considering this product?

For file storage , security and general team collaboration, Dropbox is a platform to consider.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

America C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

DROPBOX BUSINESS makes it easy to share and save

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I like this software because you can monitor the accounts of other registered users to know what information employees share in our software, being able to give permissions or deny them if necessary, as well as enter members to the DROPBOX BUSINESS team or remove them.

What is your favorite aspect of this product?

It is a very easy to use software, all the tools are very functional and easy to understand for everyone. Its permissions management is very useful, since I can give permissions or remove them when the user no longer requires that specific information. Its security system is very good, we have never had any problems in this area.

What do you dislike most about this product?

I have to download one by one, which is inconvenient when we do not need a lot of time. If you could download several files at the same time, it would be excellent. Their mobile application is a bit limiting, it doesn't let me work as well as their web version. It takes me much longer to attach files and download them.

What recommendations would you give to someone considering this product?

A great tool for all companies that want to securely store their files and that employees with permissions can access the information they need quickly and without inconvenience. For companies that want to sectorize the information it is very useful, since it is possible to have control of who can access the information and who cannot.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

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