Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

716 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Patrick T.

Role: Finance
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Faster than any other file collaboration platform

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I feel very comfortable putting our vendor's information on Dropbox Business since I can control who has access to such information. Dropbox's sync speed is far faster than any other platform I've ever tried.

What is your favorite aspect of this product?

It so much easier to onboard users into Dropbox and still much easier to just unshare a folder or remove an account as cases change.

What do you dislike most about this product?

The UX is constantly changing which I think is a good thing but also it makes the platform look new and there are few things to learn here and there every time there's a change in UX.

What recommendations would you give to someone considering this product?

There are no installation problems, no access problems and you will wish all your deployments were as easy as that of Dropbox Business. It makes working with remote employees really slick.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amjed A.

Role: Public Sector
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Dropbox, is it the best?

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

I like using DropBox, they make many offers to extend the storage size for free.

What is your favorite aspect of this product?

I like how dependable it is; I stored some photos on it, and after almost ten years, I discovered them; they are all working perfectly without any problems. The mobile application is also excellent.

What do you dislike most about this product?

What I dislike the most about them is the amount of storage space they provide in comparison to others.

What recommendations would you give to someone considering this product?

It is excellent for cloud storage and very reliable, but the cloud storage size is not perfect.

Pros

Reliable
Performance Enhancing
Trustworthy
Effective Service

Mouath A.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Dropbox is close to be away from the market

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

I use Dropbox personally, For my private things not in my organisation or commercial use. However, Dropbox is limited and is not a good coopetitor to google drive for example. However, Google drive provides higher free capacity and QR generation

What is your favorite aspect of this product?

mmmm as any cloud website, an online storage to your files and folders. Moreover, the security and privacy. I uploaded files since 8 years ago and it is still existed. hhhhh

What do you dislike most about this product?

The free space is very small.

What recommendations would you give to someone considering this product?

Just upload the most necessary files because of a space shortage.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Cons

Less Generous
Less Inspiring

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Patrick T.

Faster than any other file collaboration platform

Likeliness to Recommend

Pros

Amjed A.

Dropbox, is it the best?

Likeliness to Recommend

Pros

Mouath A.

Dropbox is close to be away from the market

Likeliness to Recommend

Pros

Cons

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support