Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Mohsin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A fabulous platform for cloud storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

There are a lot of features that make this platform robust. Integration is one of the important features, it allows us to integrate with canvas, slack, zapier, otter, etc. It does make your life a little easier. I find it easier to collaborate with my team on dropbox because of features like Dropbox paper, which allows us to leave comments, use emojis and stickers. Dropbox is better in terms of Data loss protection because it allows admin to turn off uploads for users. Alternatively, you can have Dropbox use the automation system to sort your files on your behalf for convenience. Dropbox is free to register and use with a free limit of 8GB.

What is your favorite aspect of this product?

The security of this platform is one of my favourite aspects for me. It supports two-factor authentication, also acknowledge user on successful login through email. Vault and password is a very unique feature that adds greater value in terms of security. Surprisingly this platform supports passcode/face authentication for mobile/tablet applications. I think the historical features within Dropbox are nice - I have had no problem recovering accidentally deleted files, previous versions, etc. Super user-friendliness is also my favourite aspect for me. Access files in offline mode and managing passwords are also my favourite aspects for dailywork

What do you dislike most about this product?

Seriously I can not think about dislike because I am loving this platform. But still, there are always doors are open as a scope of improvement. Sometimes it displays an undefined error, although this is uncommon. Uploading files takes a little longer time not sure due to internet bandwidth or what? It also sometimes sends update emails that files have been updated a day or two later, but that isn't key to our workflow anyway. they should also work on the search functionality so we can find any file or filter that will also be helpful to sort the files based on your need.

What recommendations would you give to someone considering this product?

Best cloud storage app which helps us to access files anytime, anywhere from any device. No doubt security is one of the best parts of this application. This platform makes the management and collaboration of those files really easy to navigate. The business version gives you a lot more space along with some business-related features, like user privileges access, People Pages, Shared File locking, and files rewind which I found very useful in the business environment.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Shahnawaz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic and most secure cloud storage platform.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

This platform is precipitously adding more features which makes this platform robust. Security is one of the most important features for cloud storage, and trust me, DropBox is really day-by-day getting a more secure cloud platform. This platform supports multi-factor authentication for login. Post login, an Immediately automated email will be sent as acknowledgement. Also supports many other security protocols, like maintaining a complete history of devices where the user is logged In and easily removed from any time from any device. You can add extra security by using the Vault feature. The passcode can be enabled to make it more secure.

What is your favorite aspect of this product?

"Easy to use" is one of the most favourite aspects for me irrespective of platform. Especially I love the mobile application and iPad application. This platform supports almost all document files, even you can rename the file name within the app and very easy to create a new folder through app. The PDF file can be converted to PNG or JPG which is very easy to share on any page as an Image. Surprisingly files can be available to access when the internet is not available by using "Manage offline files". One of the best and most likeable features is "secure your all password". DropBox application has an inbuilt video player to play saved video.

What do you dislike most about this product?

Rather than dislike, there are few feedback that can be added in an upcoming release. I have saved a lot of Zip files but there is no way to preview the Zip files content or no way to UnZip file within the app. It would be nice to have preview Zip files content and the in-app UnZip feature will add more value to the product. Even there should be at least 15GB free space because another cloud storage vendor provides 15GB but DropBox provide only free 8GB. One minor issue I had faced during integration with MS Word.

What recommendations would you give to someone considering this product?

DropBox is one of the best platforms as a cloud storage platform which is also known as the most secure cloud storage platform. This platform has many more features which attract users too much like, enable/disable AutoSave feature, Tagging feature, Dropbox Business is used with the security of having multiple layers of protection for the files handled by the user, etc. This platform allows us to leave comments, use emojis and stickers.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Fair

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy, straight forward. It's a drop box

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's very simple and integrates easily onto my desktop, applications, email.

What is your favorite aspect of this product?

Its integration and speed for uploading. Everyone can access it.

What do you dislike most about this product?

Nothing - it's great.

What recommendations would you give to someone considering this product?

Download the plug ins.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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