Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

718 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Amiya D.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Powerful Enterprise Software

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business allows your organization to expand without boundaries while maintaining total control over critical corporate information and user activities. So, the best thing about this system is the intuitive design and the easy-to-use interface. Thus, those with the least knowledge about the app can also use this.

What is your favorite aspect of this product?

Dropbox Business enhances an already great online file storage option for small to medium-sized organizations. It has Smart Sync, Remote Wipe capabilities, and a greater emphasis on teamwork.

What do you dislike most about this product?

Dropbox has a hefty monthly fee, which makes you consider other options. The component of Dropbox that is least likely to happen is legally enforceable signature demands; this should be expanded.

What recommendations would you give to someone considering this product?

Dropbox Business makes it easier for your team, to work by providing limitless storage and file retrieval, plus extensive user rights. Indeed, Dropbox claims that over 300,000 teams utilize Dropbox Business. Thus, I would also recommend you all to try it and enjoy the perks.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Effective Service

Alejandro Jose O.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

reliable cloud solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I have never lost a file with dropbox or a file update. And that is a lot to say! With other software that I have used personally and corporately I have lost my job on several occasions. Dropbox is very stable.

What is your favorite aspect of this product?

The option to share links with external users is very simple and your privacy is editable. You can easily view the file history and recover previous versions in case you delete something by mistake. I have never lost a file using dropbox.

What do you dislike most about this product?

Sometimes the synchronization is delayed but with a little patience it is resolved. Update notifications can be annoying but it's a necessary evil.

What recommendations would you give to someone considering this product?

Initially try it for a couple of weeks in its free version to assess how easily your team could adopt it for daily work.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Erin M.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

One-Stop Data Storage Platform

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It's outstanding cloud storage and additional features like 2 Factor Authentication and Single Sign On.

What is your favorite aspect of this product?

The fact that I can use it to set up a quick virtual meeting room or touch base very fast.

What do you dislike most about this product?

It lacks a search function.

What recommendations would you give to someone considering this product?

I would recommend it to anyone looking for a perfect way to store data at a relatively low cost.

Pros

Performance Enhancing
Efficient Service
Saves Time
Client Friendly Policies

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Amiya D.

Powerful Enterprise Software

Likeliness to Recommend

Pros

Alejandro Jose O.

reliable cloud solution

Likeliness to Recommend

Pros

Erin M.

One-Stop Data Storage Platform

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support