Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Cindy L.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The best cloud storage service ever.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox primarily meets our requirements for a secure file sharing platform for client records. My data is secure in any situation where my computer is not, which is one of the most obvious advantages of any cloud storage service, including Dropbox. Also, if I accidentally delete data, I may recover them within a certain time frame. Dropbox employs security procedures to safeguard my data both physically and while it is being uploaded or downloaded to or from the cloud. In Dropbox, I can flag any file or whole folder as something I should always have access to.

What is your favorite aspect of this product?

Dropbox provides a lot of storage space at a reasonable price. It also offers great file access control at both the file and folder levels. Despite having limited storage, a starter Dropbox account includes the majority of the full version's features. This is an excellent opportunity to test the platform and see if it meets your requirements. Dropbox provides a desktop version for every operating system, and a mobile app for every mobile device, including the iPhone, iPad, and Blackberry.

What do you dislike most about this product?

Instead of making file requests, I've seen that many users encourage clients to join the user group. This, I believe, occurs because the file sharing option is not particularly user-friendly. Furthermore, Dropbox offers the ability to remove basic accounts. After 12 and 90 days of inactivity, free accounts become dormant, and all of your content is removed. There are also file size limitations. In the free version, I can't upload files greater than 100 MB. This restriction does not apply to paying clients; the biggest file size that may be uploaded through the website is 50 GB.

What recommendations would you give to someone considering this product?

Dropbox has a free tier of service. It doesn't contain all of the capabilities of a premium business account, but it gives you a good idea of how the tool operates. I would recommend looking at better options, such as OneDrive, pCloud, and icedrive.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vishnu K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

i absolutely love this product

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The key difference would be its Sync speed. The company has been recognized for delivering the fastest upload and download speeds.

What is your favorite aspect of this product?

All the features for this product is on point because of that i love everything about it

What do you dislike most about this product?

Nothing to be honest

What recommendations would you give to someone considering this product?

Dropbox has designed very clean apps

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Betania M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Work easily with the tools it offers you

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Store, share and access your files in one secure place. Store as many files as you want. Then you can access them at any time, from your computer or mobile device. You can also control how files are shared. offers flexible storage options, so you always have enough space to store your files. With centralized management, Data Loss Prevention and Vault for Drive, you can easily manage user accounts and file sharing options to meet your data requirements.

What is your favorite aspect of this product?

Drive can predict and review in real time what you consider important. Drive recognizes important content, collaborators, and events thanks to features like quick access and ML-based search enhancements that connect users to those files that require their attention. The enterprise version of Drive gives you more storage space, an enhanced help desk and shared drives for your team.

What do you dislike most about this product?

Prevents access to your files until you decide to share them. Prevents multiple versions of the same file from having to be combined, giving other users permission to download, edit, comment or view. You can also give shared files an expiration date.

What recommendations would you give to someone considering this product?

Use shared drives to store your team's work in secure, easy-to-manage shared spaces. Files added to shared drives belong to the whole team, so team members always have up-to-date information. With Drive for computers you access files directly from your computer, without the risk of overloading your hard drive space. You spend less time waiting for files to synchronize and can focus on more productive tasks.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

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