dotCMS

dotCMS Cloud

Composite Score

7.0 /10

CX Score

7.3 /10

27 Reviews Write a Review

Claim Software

What is dotCMS Cloud?

dotCMS provides the infrastructure your team needs to build powerful, engaging, and consistent customer experiences across all your channels. With a robust NoCode tool library and industry-leading content management capabilities, top brands trust dotCMS to drive results.

Company Details

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Awards & Recognition

dotCMS Cloud won the following awards in the Content Marketing category

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2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

dotCMS Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on dotCMS Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love dotCMS Cloud?

10% Negative

11% Neutral

79% Positive

Pros

Transparent
Respectful
Client's Interest First
Friendly Negotiation

Feature Ratings

Average 82

Content Creation

Web Experience Management Integration

Content Curation / Library Controls

Content Optimization

Content Storage

Editorial Workflow

Content Campaign Management

Personalization/Audience Targeting

Editorial Calendar

Content Analytics

Multi-Channel Distribution

Vendor Capability Ratings

Average 77

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

dotCMS Cloud Reviews

Role: Public Sector
Industry: Government
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Very efficient end-user content creation.

Likeliness to Recommend

7 /10

Pros

Enables Productivity
Performance Enhancing
Reliable
Unique Features

James F.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Easy to use and stable in all companies

Likeliness to Recommend

10 /10

What differentiates dotCMS Cloud from other similar products?

It comes with a free trial for 30 days and this is great in assessing the effectiveness of the platform and this informs better decision making in acquisition of the platform.

What is your favorite aspect of this product?

It fits well in all organizations and this helps them in content management and helping improve our marketing activities. Its deployed in both cloud and on-premise and this gives users freedom in how they use the platform where they chose the best option that will bring effectiveness in using the platform.

What do you dislike most about this product?

Its pricing plan charged monthly is a bit high and this locks out small organizations in using the platform denying them a chance to improve they way they market themselves.

What recommendations would you give to someone considering this product?

Its a good content management system and it will help expedite how you market your company and this will lead to growth in your portfolio and productivity.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Juan L.

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2020

Highly customizable, but can be heavy to implement

Likeliness to Recommend

10 /10

What differentiates dotCMS Cloud from other similar products?

ability to set up the Edit-mode-Anywhere for a headless React web application.

What is your favorite aspect of this product?

Customization and frameworks for extending functionality, plus good support.

What do you dislike most about this product?

Has been more work to implement than originally expected.

What recommendations would you give to someone considering this product?

Do the proof of concept, and make sure you plan out your website content and content delivery architecture and plan beforehand.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

dotCMS Cloud

What is dotCMS Cloud?

Company Details

Need Assistance?

Awards & Recognition

dotCMS Cloud Ratings

82 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love dotCMS Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Creation Provides tools for creating content to be used and shared on the platform.

Web Experience Management Integration The ability to integrate with dedicated Web Experience Management platforms (either in the vendor's own product portfolio, or with 3rd party solutions).

Content Curation / Library Controls The ability to curate content through tagging and metadata management, as well as library services (such as version control).

Content Optimization The ability to dynamically optimize content deployed to certain channels (web, mobile, social) using customer profiles.

Content Storage The ability to store various content assets (including text, photos and video) in a defined, structured repository.

Editorial Workflow The ability to move content through a structured, automated workflow process (i.e. intake content from create applications, and move to specific folders.

Content Campaign Management The ability to deploy specific collateral or assets from the system to feed multi-channel marketing campaigns.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

Editorial Calendar The ability to create a common calendar view on when certain content assets will be published to customer-facing properties.

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

dotCMS Cloud Reviews

Very efficient end-user content creation.

Likeliness to Recommend

Pros

James F.

Easy to use and stable in all companies

Likeliness to Recommend

Pros

Juan L.

Highly customizable, but can be heavy to implement

Likeliness to Recommend

Pros

Feature Ratings

Content Creation

Web Experience Management Integration

Content Curation / Library Controls

Content Optimization

Content Storage

Editorial Workflow

Content Campaign Management

Personalization/Audience Targeting

Editorial Calendar

Content Analytics

Multi-Channel Distribution

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization