dotCMS

dotCMS Cloud

Composite Score

7.0 /10

CX Score

7.3 /10

27 Reviews Write a Review

Claim Software

What is dotCMS Cloud?

dotCMS provides the infrastructure your team needs to build powerful, engaging, and consistent customer experiences across all your channels. With a robust NoCode tool library and industry-leading content management capabilities, top brands trust dotCMS to drive results.

Company Details

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Awards & Recognition

dotCMS Cloud won the following awards in the Content Marketing category

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2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

dotCMS Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on dotCMS Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love dotCMS Cloud?

10% Negative

11% Neutral

79% Positive

Pros

Transparent
Respectful
Client's Interest First
Friendly Negotiation

Feature Ratings

Average 82

Content Creation

Web Experience Management Integration

Content Curation / Library Controls

Content Optimization

Content Storage

Editorial Workflow

Content Campaign Management

Personalization/Audience Targeting

Editorial Calendar

Content Analytics

Multi-Channel Distribution

Vendor Capability Ratings

Average 77

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

dotCMS Cloud Reviews

Role: Information Technology
Industry: Shipping
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Dec 2020

Relatively cheap, but no standout features.

Likeliness to Recommend

6 /10

Pros

Includes Product Enhancements
Respectful
Effective Service
Security Protects

Cons

Less Reliable
Less Performance Enhancing
Less Efficient Service

Dan P.

Role: Information Technology
Industry: Telecommunications
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Dec 2020

Fantastic product.

Likeliness to Recommend

9 /10

What differentiates dotCMS Cloud from other similar products?

Dotcms feels a bit more complex giving out more cpabilities.

What is your favorite aspect of this product?

We love the many features of Dotcms and options for creating different components and contentlets.

What do you dislike most about this product?

It is a bit hard to get used to. There is a bit of a learning curve and there is a need for assistance from the dotcms team.

What recommendations would you give to someone considering this product?

The product is great but you need to take it one day at a time as there are lots of things you need to comprehend and learn how to use before using the cms to its full potential.

Pros

Continually Improving Product
Unique Features
Performance Enhancing
Inspires Innovation

Cons

Vendor Friendly Policies
Under Delivered
Less Transparent

Christopher F.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2020

Powerful Content Management System, a bit complex

Likeliness to Recommend

8 /10

What differentiates dotCMS Cloud from other similar products?

Many Integration Points. Developer Platform. Speed of content delivery. Flexible and powerful content design and creation.

What is your favorite aspect of this product?

dotCMS does everything I need it to do. There is always a way to integrate whatever third-party data that needs to get in or out of the CMS and it provides very powerful tooling to support our business needs.

What do you dislike most about this product?

The complexity in setup and implementation.

What recommendations would you give to someone considering this product?

Make sure you have a support team ready to set up and implement for this product, velocity is not a well known templating language and running a dotCMS instance is not as simple as spinning a wordpress installation.

Pros

Continually Improving Product
Trustworthy
Effective Service
Caring

dotCMS Cloud

What is dotCMS Cloud?

Company Details

Need Assistance?

Awards & Recognition

dotCMS Cloud Ratings

82 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love dotCMS Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Creation Provides tools for creating content to be used and shared on the platform.

Web Experience Management Integration The ability to integrate with dedicated Web Experience Management platforms (either in the vendor's own product portfolio, or with 3rd party solutions).

Content Curation / Library Controls The ability to curate content through tagging and metadata management, as well as library services (such as version control).

Content Optimization The ability to dynamically optimize content deployed to certain channels (web, mobile, social) using customer profiles.

Content Storage The ability to store various content assets (including text, photos and video) in a defined, structured repository.

Editorial Workflow The ability to move content through a structured, automated workflow process (i.e. intake content from create applications, and move to specific folders.

Content Campaign Management The ability to deploy specific collateral or assets from the system to feed multi-channel marketing campaigns.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

Editorial Calendar The ability to create a common calendar view on when certain content assets will be published to customer-facing properties.

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

dotCMS Cloud Reviews

Relatively cheap, but no standout features.

Likeliness to Recommend

Pros

Cons

Dan P.

Fantastic product.

Likeliness to Recommend

Pros

Cons

Christopher F.

Powerful Content Management System, a bit complex

Likeliness to Recommend

Pros

Feature Ratings

Content Creation

Web Experience Management Integration

Content Curation / Library Controls

Content Optimization

Content Storage

Editorial Workflow

Content Campaign Management

Personalization/Audience Targeting

Editorial Calendar

Content Analytics

Multi-Channel Distribution

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization