Domotz Customer Reviews 2024

Domotz

Composite Score

8.4 /10

CX Score

8.5 /10

6 Reviews Write a Review

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What is Domotz?

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device

Company Details

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Domotz Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domotz?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 94

Process Automation

100

Discovery

Remote Control

Endpoint Backup

Patch Management

Mobile Device Management

Remote NOC, SOC, Helpdesk Integration

Real User Monitoring

Support for IoT Devices

Network Management

Anti Malware Signature Detection

Vendor Capability Ratings

Average 93

Ease of Data Integration

100

Ease of Implementation

100

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Usability and Intuitiveness

Business Value Created

Also Featured in...

Network Monitoring - Midmarket

Score 8.2

View Domotz in this category (opens in a new tab)

Domotz Reviews

José Elson ..

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Wow!! Fantastic!

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

The Domotz stands out from other network monitoring solutions due to its intuitive user interface, simplifying the process of remote management and automation of maintenance tasks. Its ability to integrate with various devices and management systems is also an important differential.

What is your favorite aspect of this product?

My favorite aspect of Domotz is its automatic network problem detection and resolution capability, reducing incident resolution time and improving network availability.

What do you dislike most about this product?

What I least like about Domotz is that, although its interface is intuitive, some more advanced features may have a steeper learning curve, requiring a bit more time to familiarize.

What recommendations would you give to someone considering this product?

I would recommend Domotz for companies that need a robust and easy-to-use network monitoring and management system. It is important to assess the specific needs of the company's network and consider integration with existing systems and devices before choosing a solution. The availability of a trial period can help ensure that Domotz is the right choice for the organization's needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Larry T.

Role: Operations
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Best Remote Monitoring Platform on the Market!

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

Domotz has far more diagnotic tools than other monitoring platforms and their customer service is fantastic with quick response time.

What is your favorite aspect of this product?

Easy setup, intuitive layout and customizable alerts.

What recommendations would you give to someone considering this product?

Saves countless truck rolls with configurable alerts to keep small issues from becoming client disappoints.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Darcy W.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

An intuitive but robust solution!

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

Very easy to implement, and use day to day. Does not require massive learning to understand.

What is your favorite aspect of this product?

Ease of use, while providing excellent data and troubleshooting capacity.

What do you dislike most about this product?

Nothing obvious

What recommendations would you give to someone considering this product?

Try it. You will very quickly realize that the product is very simple to implement, and easy to understand. At the same time if provides excellent level of information about your network and infrastructure. It makes troubleshooting easy.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Domotz

What is Domotz?

Company Details

Need Assistance?

Domotz Ratings

94 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Domotz?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Discovery Automated discovery and identification of devices and associated applications on the network.

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Network Monitoring - Midmarket

Domotz Reviews

José Elson ..

Wow!! Fantastic!

Likeliness to Recommend

Pros

Larry T.

Best Remote Monitoring Platform on the Market!

Likeliness to Recommend

Pros

Darcy W.

An intuitive but robust solution!

Likeliness to Recommend

Pros

Feature Ratings

Process Automation

Discovery

Remote Control

Endpoint Backup

Patch Management

Mobile Device Management

Remote NOC, SOC, Helpdesk Integration

Real User Monitoring

Support for IoT Devices

Network Management

Anti Malware Signature Detection

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Usability and Intuitiveness

Business Value Created