Domo Customer Reviews 2024 | SoftwareReviews

Domo

Composite Score

7.1 /10

CX Score

6.9 /10

24 Reviews Write a Review

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What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics – Enterprise category

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1 Top Rated Capabilities

4 Top Rated Features

2024

4 Top Rated Capabilities

10 Top Rated Features

2023

0 Top Rated Capabilities

4 Top Rated Features

2022

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

6
Since last award

85 Plan to Renew

3
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

9% Negative

2% Neutral

89% Positive

Pros

Helps Innovate
Security Protects
Continually Improving Product
Respectful

Feature Ratings

Average 83

Advanced Analytics and Data Science

Data Exploration and Visualization

Data Connectors and Data Mashup

Metadata Management

BI Security

Spatial Analysis

Operational Reporting Capabilities

Dashboard

Collaboration

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Vendor Capability Ratings

Average 82

Ease of Data Integration

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Vendor Support

Ease of Customization

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.1

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Domo Reviews

Harendra R.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Affordable and dashboards score on visual appeal

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Users can create data visualizations (graphs, interactive maps, pie charts) with a few clicks, share content with each other and create alerts that fellow members can view and subscribe to.

What is your favorite aspect of this product?

It allowed us to connect social media data such as engagement rate, average engagement, impressions to name a few from Instagram, Twitter and Facebook to understand our presence on social media.

What do you dislike most about this product?

Requires a strong data team with high level of data maturity to manage Domo projects and do all the setups for the business team and users need basic data skills to work with models.

What recommendations would you give to someone considering this product?

Executives can run the business from their mobile phones, with data being accessible round the clock and teams staying connected always. You can extract data from any source, process and transform the data and load into the Domo platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sai Shiva T.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

A challenger for the top BI Tools

Likeliness to Recommend

8 /10

What differentiates Domo from other similar products?

Ease of use is great. With least training any user can start creating reports. Provides all the features out of the box (data modelling, dashboard, data security, administration)

What is your favorite aspect of this product?

It enables every user in an organisation create their own reports with minimum training. Power users can leverage this instead of depending on IT team for dashboards.

What do you dislike most about this product?

This is a grid system. Charts/Cards cannot be placed one above the other, Not much of UI options. Lacks in few features supported by its competitors.

What recommendations would you give to someone considering this product?

As the tool is relatively less popular not many developers are available in the market. Ensure you hunt for resources as soon as you consider choosing this tool. Small developments can be achieved by beginners due to the ease of use. Complex reports requiring extensive calculations, performance and huge data require a professional.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Alex N.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Amazing platform with effective features

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo helps us enhance our data visualization. With Domo, we access data from different sources, automate data pipelines and analyze data. It has a unique simple drag-and-drop interface that allows us to cleanse and combine complex data from different sources

What is your favorite aspect of this product?

Domo allows us to answer inter-departmental questions so we are able to get rid of fragmented data ans understand what really affects our revenue. Its AI ensures that data is collected accurately and analyzed thoroughly

What do you dislike most about this product?

While Domo is quick feeling, there are unexplained times of lag and unresponsiveness. Emebedding visuals don't always work depending on where I am embedding them

What recommendations would you give to someone considering this product?

Domo is an excellent tool for data visualization, and with it, you can easily collect data and generate graphs. You access live metrics and dashboards without having to worry the data is accurate and precise

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Domo

What is Domo?

Company Details

Book a Free Demo Today!

Awards & Recognition

Domo Ratings

76 Likeliness to Recommend

6 Since last award

85 Plan to Renew

3 Since last award

77 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love Domo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Domo Reviews

Harendra R.

Affordable and dashboards score on visual appeal

Likeliness to Recommend

Pros

Sai Shiva T.

A challenger for the top BI Tools

Likeliness to Recommend

Pros

Alex N.

Amazing platform with effective features

Likeliness to Recommend

Pros

6
Since last award

3
Since last award

2
Since last award

Feature Ratings

Advanced Analytics and Data Science

Data Exploration and Visualization

Data Connectors and Data Mashup

Metadata Management

BI Security

Spatial Analysis

Operational Reporting Capabilities

Dashboard

Collaboration

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Vendor Support

Ease of Customization