Domo Customer Reviews 2024 | SoftwareReviews

Domo

Composite Score

7.1 /10

CX Score

6.9 /10

24 Reviews Write a Review

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What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics – Enterprise category

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1 Top Rated Capabilities

4 Top Rated Features

2024

4 Top Rated Capabilities

10 Top Rated Features

2023

0 Top Rated Capabilities

4 Top Rated Features

2022

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

6
Since last award

85 Plan to Renew

3
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

9% Negative

2% Neutral

89% Positive

Pros

Helps Innovate
Security Protects
Continually Improving Product
Respectful

Feature Ratings

Average 83

Advanced Analytics and Data Science

Data Exploration and Visualization

Data Connectors and Data Mashup

Metadata Management

BI Security

Spatial Analysis

Operational Reporting Capabilities

Dashboard

Collaboration

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Vendor Capability Ratings

Average 82

Ease of Data Integration

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Vendor Support

Ease of Customization

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.1

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Domo Reviews

Mykhailo G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

A safe Business Intelligence investment

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo, among so many benefits it has provided us, has allowed us to have a live 360-degree view of our business and has made all our data more accessible, easier to analyze and capture in reports. It has extensive integration capabilities with other tools and is incredibly fast and easy to use. Domo is incredibly fantastic.

What is your favorite aspect of this product?

Domo is exceptional at working with data. I love its BI analysis and distribution capabilities. It's amazing how fast you can load large amounts of data and how engaging the visualization through its dashboards becomes. Domo is easy to understand and use; it is being leveraged in almost every area of work in my organization. Its website analytics have also been very useful to us.

What do you dislike most about this product?

The biggest con (and for me, the only one) is its price, despite that, it is worth it.

What recommendations would you give to someone considering this product?

Domo has an interesting interface and useful business intelligence features for any type of business; while it's not the most affordable in terms of economics due to its cost, it's a worthwhile investment.

Pros

Reliable
Unique Features
Efficient Service
Inspires Innovation

Roman A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Effectiveness in managing commercial data

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

There are several benefits to highlight about Domo, first of all all the time and energy it saves us in the collection and management of business data, also, it has a quite remarkable analytical capability that has influenced our data management and viable decision making for our business.

What is your favorite aspect of this product?

Through Domo, it is easy to extract and visualize data from various databases, it also has functions to manage and analyze such data very effectively. Its user interface is simple and intuitive. It also has an excellent customer support service. I love this tool.

What do you dislike most about this product?

There are functions that have been difficult to understand, as Domo has a small learning curve, but it is worth taking the time to understand and take advantage of it. Also keep in mind that it is not cheap.

What recommendations would you give to someone considering this product?

Domo is unique, provides an environment where collecting data from other tools is simple and has features that help make the most convenient use of data in pro to your business. I would definitely recommend it.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Ashley L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

My experience with Domo, exceptional BI platform.

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Comparing it with Power Bi, Domo is much more expensive but it is very powerful, it is intuitive and easy to use, it offers modules to learn about the program. It integrates with other platforms and connects with multiple data sources seamlessly.

What is your favorite aspect of this product?

It is a very powerful platform with extensive capabilities. I enjoy the data visualization that Domo offers. I like to work with this platform to manage our CRM as the data warehouse and product faster and more effectively.

What do you dislike most about this product?

It is a flexible and complete BI platform, excellent for data visualization.

What recommendations would you give to someone considering this product?

The support is very helpful and responsive. Domo is ideal for managing and visualizing vast amounts of data, perfect for analysis and reporting.

Pros

Trustworthy
Efficient Service
Effective Service
Client Friendly Policies

Domo

What is Domo?

Company Details

Book a Free Demo Today!

Awards & Recognition

Domo Ratings

76 Likeliness to Recommend

6 Since last award

85 Plan to Renew

3 Since last award

77 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love Domo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Domo Reviews

Mykhailo G.

A safe Business Intelligence investment

Likeliness to Recommend

Pros

Roman A.

Effectiveness in managing commercial data

Likeliness to Recommend

Pros

Ashley L.

My experience with Domo, exceptional BI platform.

Likeliness to Recommend

Pros

6
Since last award

3
Since last award

2
Since last award

Feature Ratings

Advanced Analytics and Data Science

Data Exploration and Visualization

Data Connectors and Data Mashup

Metadata Management

BI Security

Spatial Analysis

Operational Reporting Capabilities

Dashboard

Collaboration

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Vendor Support

Ease of Customization