Black Knight

DocVerify E-Signature

Composite Score

6.5 /10

CX Score

6.3 /10

16 Reviews Write a Review

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What is DocVerify E-Signature?

DocVerify advances signatures to the modern age with a robust e-signature solution that is extensible to virtually any application in any paperwork-intensive industry. Now you can securely sign, store and manage 100% legally binding documents with the convenience of a hosted software platform with DocVerify Secure E-Signature Management.

Company Details

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DocVerify E-Signature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocVerify E-Signature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

89 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+59 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocVerify E-Signature?

16% Negative

8% Neutral

76% Positive

Pros

Helps Innovate
Performance Enhancing
Acts with Integrity
Enables Productivity

Cons

Commodity Features
Less Caring
Less Generous

Feature Ratings

Average 76

Regulatory Compliance

Audit Trail

Security

Mobile

E-Signatures

Notifications

User-Friendly

Workflow

Third-Party Integration

Customizable Branding

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Average 70

Business Value Created

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

DocVerify E-Signature Reviews

Samkit B.

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Amazing Product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates DocVerify E-Signature from other similar products?

It is the user interface and ease of use which makes it special

What is your favorite aspect of this product?

I like the UI a lot

What do you dislike most about this product?

It comes with a price which is a bit expensive

What recommendations would you give to someone considering this product?

I would definitely recommend this product

Pros

Respectful
Generous Negotitation
Transparent
Includes Product Enhancements

Cons

Less Caring

Bryan G.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

The software is buggy and inconsistent.

Likeliness to Recommend

5 /10

What differentiates DocVerify E-Signature from other similar products?

Docverify is set apart by its cost. There is no cheaper e-signature notary platform available. Unfortunately, having the market edge makes them less motivated to make the product and user experience better, since they are the "only game in town"

What is your favorite aspect of this product?

My favorite aspect of DocVerify is the cost. It is also relatively easy to use, though can be difficult to troubleshoot if things go wrong or if my clients are particularly tech illiterate

What do you dislike most about this product?

I dislike the lack of live 24/7 support. If I am in a RON session and something goes wrong, my only recourse is to email their support team and wait to hear back. This makes me look bad to my clients, and by the transitive property of negative customer experience blame, the longer they take to get back to me, the worse I look and the more my client is upset with ME.

What recommendations would you give to someone considering this product?

use it, but look to see if there are other online notary platforms that are reliable and affordable in your state.

Pros

Helps Innovate
Acts with Integrity
Includes Product Enhancements
Performance Enhancing

Cons

Wastes Time
Vendor Friendly Policies
Slower Product Innovation

Venkatgiri S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Top Notch Features and I liked it thouroughly

Likeliness to Recommend

10 /10

What differentiates DocVerify E-Signature from other similar products?

It has features like biometric signature verification,two factor authentication which sets it apart

What is your favorite aspect of this product?

I would appreciate the flexibility and customization options available, as well as the fact that it is compliant with various legal requirements.

What do you dislike most about this product?

I say that costs a bit more particularly individuals like me who don't need to use it frequently. However, these criticisms are relatively minor, and I am satisfied with the product and its features

What recommendations would you give to someone considering this product?

DocVerify E-Signature is a secure and customizable e-signature solution that offers biometric authentication and two-factor authentication. It is compliant with industry regulations and integrates with other systems, making it a reliable solution for businesses.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

DocVerify E-Signature

What is DocVerify E-Signature?

Company Details

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DocVerify E-Signature Ratings

83 Likeliness to Recommend

89 Plan to Renew

1 Since last award

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+59 Net Emotional Footprint

How much do users love DocVerify E-Signature?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Audit Trail View all previous activity including any recent edits and user access.

Security Software provides appropriate data and access security.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

DocVerify E-Signature Reviews

Samkit B.

Amazing Product, but a bit pricey

Likeliness to Recommend

Pros

Cons

Bryan G.

The software is buggy and inconsistent.

Likeliness to Recommend

Pros

Cons

Venkatgiri S.

Top Notch Features and I liked it thouroughly

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Regulatory Compliance

Audit Trail

Security

Mobile

E-Signatures

Notifications

User-Friendly

Workflow

Third-Party Integration

Customizable Branding

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support