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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Audit Trail
Notifications
Templates
Customizable Branding
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Samantha S.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2023
The most effective e-sign product on the market.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
I have never had an issue with DocuSign unlike other products. It is simple, both for me and the signer, and that makes my life easier.
What is your favorite aspect of this product?
I love how much I can map on a document to be filled out. That is something that is critical for me.
What do you dislike most about this product?
Really no complaints!!!
What recommendations would you give to someone considering this product?
Use DocuSign. Don't even look elsewhere. This is all you need.
Pros
- Enables Productivity
- Unique Features
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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Gavin M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2023
Brilliant product! Saves a huge amount of time.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
It's very easy to use. Similar to AdobeSign. It integrates well with other products.
What is your favorite aspect of this product?
Incredible level of integration which is unparalleled. It works with over 400 other products.
What do you dislike most about this product?
Nothing. It's a great product.
What recommendations would you give to someone considering this product?
Consider this product first beyond any of its competitors. It has an incredible level of integration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chris m.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2023
Great easy service to use and make things easier
Likeliness to Recommend
What differentiates DocuSign from other similar products?
its accepted in 180 plus countries
What is your favorite aspect of this product?
eliminates paper
What do you dislike most about this product?
nothing currently
What recommendations would you give to someone considering this product?
Definitely go for it is the way of the future.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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