What is DocuSign CLM?
DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 89%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign CLM?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signature
Contract Approval
Contract Authoring
OCR Support
Reporting Analytics
Clause Management
Searchable Repository
Integration
Obligation Management
Redlining
Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
DocuSign CLM Reviews
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2020
Easy to use and great features!
Likeliness to Recommend
Pros
- Saves Time
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2020
Easy to use! Makes getting documents signed easy
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jun 2020
Great product features
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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