What is DocuSign CLM?
DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 89%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign CLM?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signature
Contract Approval
Contract Authoring
OCR Support
Reporting Analytics
Clause Management
Searchable Repository
Integration
Obligation Management
Redlining
Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
DocuSign CLM Reviews
Shreyans P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2020
DocuSign CLM provides streamlined workflows!
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
DocuSign CLM is an incredibly easy-to-use tool with workflows that are configurable. The tool also provides seamless document generation along with a centralized indexable repository of data.
What is your favorite aspect of this product?
The centralized data repository along with the advanced and indexed search capabilities are my favorite aspects of DocuSign CLM.
What do you dislike most about this product?
The document sharing capability can often be less effective to use than other business services like DropBox and OneDrive for Business. I prefer the collaborative features in DropBox, OneDrive and GoogleDrive. It is often easier to add comments, notes, and track changes made by other users accessing the document.
What recommendations would you give to someone considering this product?
I would recommend that users utilize DropBox, OneDrive or GoogleDrive for their file collaboration and sharing prior to utilizing DocuSign CLM as those solutions can often provide more comprehensive functionality along with being intuitive and user-friendly.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Mark L.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2020
excellent product and customer support
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
excellent product- easy to use and integrate. Outstanding cutomer service
What is your favorite aspect of this product?
it's reliable and always up to date.
What do you dislike most about this product?
there is nothing I dislike about this product.
What recommendations would you give to someone considering this product?
get it now before the price goes up
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Airon A.
- Role: Consultant
- Industry: Government
- Involvement: End User of Application
Submitted Jun 2020
Fantastic product. User friendly and great!
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
More user friendly and good customer support
What is your favorite aspect of this product?
The end user experience and functionality.
What do you dislike most about this product?
No dislikes come to mind
What recommendations would you give to someone considering this product?
It is a good value and user friendly
Pros
- Reliable
- Trustworthy
- Effective Service
- Appreciates Incumbent Status
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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