Epicor Software

DocStar

Composite Score

9.2 /10

CX Score

9.4 /10

77 Reviews Write a Review

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What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

0% Negative

4% Neutral

96% Positive

Pros

Respectful
Caring
Enables Productivity
Trustworthy

Feature Ratings

Average 91

ECM Document Management

Metadata Management

Mobile

Access Permissions Management

Search

Workflow Process Automation

Collaboration

File Approvals Esignatures

Capture Channels

File Conversion

Ediscovery Audit Trail

Vendor Capability Ratings

Average 88

Business Value Created

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

DocStar Reviews

Rafuso F.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Conventional File and Doc Manager

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM is a productive platform that ensure file conversion and search are well handled. More so, the indication of new business content for analytical purposes is well enhanced.

What is your favorite aspect of this product?

The direction that Epicor ECM gives in matters content management is wonderful, and there are rational changes that increases business value in making the right engagement.

What do you dislike most about this product?

The protective nature of this program makes it more aggressive in maters security and document control. The aggressive way of creating a solid work plan is also a friendly aspect of the tool.

What recommendations would you give to someone considering this product?

Epicor ECM is the most affordable and authentic solution for document management. Besides, the use of digital attention allows enterprises to have a substantial work plan.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Yash A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Set hierarchy of documents for easier approvals.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Confounding to archive historical files for easier retrieval Incase of disputes. Storing documents and files ensure any user can access from anywhere. The team can create their shared folders for easier collaboration. Reliable with setting permission on access of certain documents.

What is your favorite aspect of this product?

Spectacular to create hierarchy to ensure quick approvals such as invoices. Easier to customize dashboard such as to approvals can see pending documents before approval. Reliable with archiving of documents for access them later Incase of disputes.

What do you dislike most about this product?

Great software with retention. I have no complaints so far.

What recommendations would you give to someone considering this product?

Yes it's a superb with it's use access historical for easier sorting claim issues. Create a shared folders for departments. Ability to create hierarchy to make approvals faster.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ricksa R.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Communications Approach for Business

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM is the solution that manages all the user interface solution for document control. The approach is well encountered to deliver sustainable work plan

What is your favorite aspect of this product?

The efficiency of the top in allowing suitable document control strategies to increase on business clarity. The use of manageable work concept have made the communications relatable.

What do you dislike most about this product?

The proficiency in managing all documents from the tool is relatable

What recommendations would you give to someone considering this product?

The affordability of this item makes all users more relatable.

Pros

Enables Productivity
Caring
Acts with Integrity
Generous Negotitation

DocStar

What is DocStar?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

DocStar Ratings

90 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love DocStar?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Search The system can search an entire body of a document for a keyword or phrase.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Capture Channels Variety of ways a file can be ingested into the ECM system

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

DocStar Reviews

Rafuso F.

Conventional File and Doc Manager

Likeliness to Recommend

Pros

Yash A.

Set hierarchy of documents for easier approvals.

Likeliness to Recommend

Pros

Ricksa R.

Communications Approach for Business

Likeliness to Recommend

Pros

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Feature Ratings

ECM Document Management

Metadata Management

Mobile

Access Permissions Management

Search

Workflow Process Automation

Collaboration

File Approvals Esignatures

Capture Channels

File Conversion

Ediscovery Audit Trail

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization