DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.0 /10
CX Score
9.3 /10
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Category
DocStar
9.0 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details

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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
92%
Conflict Resolution:
96%
Strategy & Innovation:
95%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

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0% Negative
3% Neutral
97% Positive

Pros

  • Caring
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 89

ECM Document Management

91

Mobile

90

Workflow Process Automation

90

Metadata Management

90

File Approvals Esignatures

89

Access Permissions Management

89

Collaboration

89

File Conversion

89

Search

88

Capture Channels

88

Ediscovery Audit Trail

88

Vendor Capability Ratings

Average 84

Business Value Created

87

Usability and Intuitiveness

86

Ease of Implementation

86

Ease of IT Administration

85

Quality of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

79

DocStar Reviews

Frayah M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Quality and Protected Document Control App

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM ensure all the file conversions are collectively addressed. More so, the formal discussion with all the individuals in the firm is made straightforward, where collaboration is well ensured.

What is your favorite aspect of this product?

The direction that the platform offers is unique and friendly, with detailed content navigating capacity. More so, the engagement level is also made smart and confident.

What do you dislike most about this product?

The challenge of live communications is fully eliminated, and optimal solutions generated to bring visionary form of direct control or discussion.

What recommendations would you give to someone considering this product?

The optimal way of allowing all businesses to have a robust form of engagement is a procedural factor that brings suitable engagements.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Manav K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

The distinctive DNA of Epicor ECM.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

The platform offers Scalability to accomodate the growing needs of businesses and expand their content repositories. Epicor ECM strives in managing and organizing documents to enable efficient storage, retrieval and version control. You can effectively automate workflows, improving efficiency and reducing manual interventions.

What is your favorite aspect of this product?

Integrations wirh various business Systems to promote data consistency and accessibility across the organization. Security measures. The platform offers robust security measures, including encryption and access controls to protect sentitive Information.

What do you dislike most about this product?

I have no dislikes at all.. The platform offers very informative analytics and reporting capabilities to provide insights into user behavior, document usage and workflow performance to help businesses improve on their processes overtime.

What recommendations would you give to someone considering this product?

Has very responsive mobile interface that allows you to access,manage and collaborate on document on the go. The platform ensures that you meet the regulatory compliance requirements and ensure that document retention policies are followed. Epicor ECM offers deep insights that help to shape innovations and productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aditya M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Unlock digital workflows with Epicor ECM.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Epicor ECM offers a very responsive mobile application to allow users access documents and collaborate on the go. The platform offers analytics and reporting tools that help companies gain insights into their document management processes. With Epicor ECM, you can easily identity bottlenecks, optimize resources allocation and improve workflows.

What is your favorite aspect of this product?

You can scale the platform to meet your every growing needs. The software can accomodate increased number of users and document volumes. Integration with other systems and softwares such as ERP and CRM. This means that, Information can flow seamlessly across the organization. I adore the search capabilities because it helps to locate specific documents. This improves productivity and saves time.

What do you dislike most about this product?

Pricing options are abit high but it has continued to serve me well in storing and organizing all our documents.

What recommendations would you give to someone considering this product?

I highly recommend Epicor ECM because we can always keep up with the changing market conditions, product demands and customer expectations. You can effectively streamline and optimize manufacturing operations so you can prioritize employees, customers and business growth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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