In Partnership With SelectHub
What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
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In Partnership With SelectHub
DocStar Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocStar.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
3
Since last award
95 Plan to Renew
3
Since last award
87 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 94%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Caring
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Mobile
Workflow Process Automation
Metadata Management
File Approvals Esignatures
Access Permissions Management
Collaboration
File Conversion
Search
Capture Channels
Ediscovery Audit Trail
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Availability and Quality of Training
Ease of Customization
DocStar Reviews
- Role: Finance
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Sep 2024
Very good product - highly customizable.
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Fair
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Johan J. P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Transforming our document management
Likeliness to Recommend
What differentiates DocStar from other similar products?
The flexibility in the program make it unique compared to other similar programs, its compatibility with other programs, and its ease of use. They have also helped us to customize the software for particular purposes, integrate different departments’ work, and ensure that all the users embraced the changes. The other products can be costly or not very easy to use, meaning that DocStar fits the bill best among all of them.
What is your favorite aspect of this product?
That is why I like it because it can capture documents well. Beginning with the capture of documents, right down to the storage of documents and even retrieval of the same documents, this product has been efficient in improving the system of the company.
What do you dislike most about this product?
Minor disadvantages we have found are that occasionally the transfer rate of documents may be slow.
What recommendations would you give to someone considering this product?
Altogether, DocStar is a reliable product for optimizing the work of organizations, which are searching for an effective document management tool to increase the speed of work, collaboration, and accuracy in various processes. It is ideal for organizations that contend with many document documents and it not ideal for organizations with lower and elementary document management needs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ilaria G.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2024
A Great ECM Solution For Building
Likeliness to Recommend
What differentiates DocStar from other similar products?
As an ECM Solution, it not only secure but also makes managing business content.
What is your favorite aspect of this product?
I like the content management features It is secure and easily integrate with other business solutions
What do you dislike most about this product?
No hates as DocStar is very helpful and no malfunctioning
What recommendations would you give to someone considering this product?
For business content management, DocStar has all a business needs and ensure content security too. I recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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