DoorKing Inc

DKS DoorKing

Composite Score

7.4 /10

CX Score

7.8 /10

8 Reviews Write a Review

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What is DKS DoorKing?

DoorKing, Inc. is a manufacturer of products for the access control industry with products covering PC programmable Telephone Entry and Multi-Door Card Access Systems, Telephone Intercom Systems, High Security MicroPLUS RF Transmitters and Receivers and Digital Keypads. Vehicular access control products include Slide, Swing and Barrier gate operators, Maximum Security slide gate operators, standard traffic control spikes and automated traffic control spike systems.

Company Details

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DKS DoorKing Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

85 Plan to Renew

78 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DKS DoorKing?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Battery Backup

Remote Permanent Granting Removal of Door Access

Remote Door on Demand Lock Unlock

Scheduled Access Times

Continuous Power

Intrusion Alarm Integration

Access Control Via Keypad Access Card or Biometrics

Support for Automatic Door Openers

Integration With Other Security Systems

Manual Key Override

Audit of Entry Times by Specific Individuals

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

DKS DoorKing Reviews

Habakkuk G.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Best Access Control Software For Business

Likeliness to Recommend

9 /10

What differentiates DKS DoorKing from other similar products?

For business access control, DKS DoorKing offers best features and makes it easy for the business to control and monitor who accesses the building

What is your favorite aspect of this product?

Setting up DKS DoorKing is straightforward It's scalable Comes at a good price

What do you dislike most about this product?

No regrets for deploying DKS DoorKing

What recommendations would you give to someone considering this product?

For business premises access control, O recommend DKS DoorKing as it has all a business needs and comes at a bargain

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Desiree G.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Easy to use. Not expensive. Excellent product

Likeliness to Recommend

10 /10

What differentiates DKS DoorKing from other similar products?

System used and tools

What is your favorite aspect of this product?

The tools and training given

What do you dislike most about this product?

None thus far

What recommendations would you give to someone considering this product?

Easy to use. Simple and efficient

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

DKS DoorKing

What is DKS DoorKing?

Company Details

Need Assistance?

DKS DoorKing Ratings

83 Likeliness to Recommend

85 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love DKS DoorKing?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

DKS DoorKing Reviews

Habakkuk G.

Best Access Control Software For Business

Likeliness to Recommend

Pros

Desiree G.

Easy to use. Not expensive. Excellent product

Likeliness to Recommend

Pros

Feature Ratings

Battery Backup

Remote Permanent Granting Removal of Door Access

Remote Door on Demand Lock Unlock

Scheduled Access Times

Continuous Power

Intrusion Alarm Integration

Access Control Via Keypad Access Card or Biometrics

Support for Automatic Door Openers

Integration With Other Security Systems

Manual Key Override

Audit of Entry Times by Specific Individuals

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Quality of Features

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration