DISCO Ediscovery Logo Award Winner Product Badge
DISCO Ediscovery Logo Award Winner Product Badge
Disco

DISCO Ediscovery

Composite Score
8.1 /10
CX Score
8.0 /10
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Category
DISCO Ediscovery
8.1 /10

What is DISCO Ediscovery?

DISCO Ediscovery is a fast and intuitive platform designed to give users total control over their ediscovery data, workflows, and cost. By leveraging modern AI and analytics, DISCO Ediscovery helps make sense of large document sets quickly and easily

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Awards & Recognition

DISCO Ediscovery won the following awards in the eDiscovery category

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DISCO Ediscovery Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DISCO Ediscovery.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DISCO Ediscovery?

4% Negative
14% Neutral
82% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 78

Classification and Data Parsing

81

Native Format

80

Chain of Custody Preservation

80

Tagging Metadata and Organization

79

Data Analysis and Visualization

78

Email Threading

77

Annotations

77

Review

77

Optical Character Recognition

75

Vendor Capability Ratings

Average 78

Quality of Features

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

80

Breadth of Features

79

Ease of Implementation

79

Business Value Created

78

Ease of IT Administration

78

Ease of Data Integration

78

Vendor Support

77

Ease of Customization

77

DISCO Ediscovery Reviews

Alexandrea K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

I love that we're in charge of productions

Likeliness to Recommend

10 /10

What differentiates DISCO Ediscovery from other similar products?

The ability to be in control of the review and discovery process from start to finish. I was forced to use another vendor, and I had to use their assigned IT simply to create a new review tag. And I had to wait two days for it, which slowed down our review time. In disco, I can create it myself in 30 seconds and move on with my life, rather than waiting and having to follow-up with someone else.

What is your favorite aspect of this product?

That I can have as much control or as much assistance as I desire. We prefer to handle document productions in-house on our own schedules, but every time I've needed assistance, it's been available. There's no waiting around for a vendor to get me the redacted document production, which reduces admin time like providing detailed instructions, following up, etc.

What do you dislike most about this product?

I like everything very much, but I wish the case builder wasn't behind an additional paywall - it's challenging to convince attorneys and clients the benefits of database review in discovery, and adding an extra feature often isn't approved.

What recommendations would you give to someone considering this product?

It's way better for e-discovery than any other vendor I've tried; it has the same functionality as Relativity, but without all the hassle.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies

Cathy B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use and customer support is great.

Likeliness to Recommend

10 /10

What differentiates DISCO Ediscovery from other similar products?

Disco is so much more user friendly than other platforms.

What is your favorite aspect of this product?

I love the search features that make it easier and faster to identify documents needed for review and production.

What do you dislike most about this product?

Nothing!!!

What recommendations would you give to someone considering this product?

You should definitely give this review platform a chance and you'll find how easy it is to use and how reliable it is.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Alaina K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Efficient and easy to use.

Likeliness to Recommend

10 /10

What differentiates DISCO Ediscovery from other similar products?

Software is particularly intuitive and easy to use.

What is your favorite aspect of this product?

In document annotations.

What do you dislike most about this product?

Sometimes difficult to understand batching and organization of documents.

What recommendations would you give to someone considering this product?

Work with the vendor contact on set up to ensure understanding of your use and expected need.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

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