Direct FTP Logo
Direct FTP Logo
Coffee Cup Software Inc

Direct FTP

Composite Score
6.9 /10
CX Score
7.2 /10
Category
Direct FTP
6.9 /10

What is Direct FTP?

Don’t let the name fool you: Direct FTP is way more than just an FTP app. Sure, it transfers files at don’t-blink-or-you’ll-miss-it speeds, but it’s also a complete web design toolbox. Use it to make last‐minute edits, preview and organize your files, and back everything up, just in case. It’s the only FTP app with a built-in web editor that lets you work with HTML, CSS, JavaScript, PHP, and more. With such stellar features, no wonder it leads the pack.

Company Details


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Awards & Recognition

Direct FTP won the following awards in the Managed File Transfer - Midmarket category

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Direct FTP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Direct FTP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
66%
Negotiation and Contract:
83%
Conflict Resolution:
93%
Strategy & Innovation:
69%
Service Experience:
80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Direct FTP?

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14% Negative
12% Neutral
74% Positive

Pros

  • Fair
  • Altruistic
  • Acts with Integrity
  • Respectful

Feature Ratings

Average 76

File Transfer

90

Data Fidelity

89

Quota Bandwidth Control

86

Authentication

79

Multi Platform Support

78

LDAP Support

77

High Performance

76

Session Monitoring

73

Transport Security

70

Encryption Decryption

69

Large File Support

64

Vendor Capability Ratings

Average 79

Vendor Support

89

Usability and Intuitiveness

89

Business Value Created

86

Availability and Quality of Training

85

Quality of Features

83

Ease of Implementation

78

Breadth of Features

77

Ease of IT Administration

76

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

72

Direct FTP Reviews

Adrian G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Is a fantastic product!

Likeliness to Recommend

10 /10

What differentiates Direct FTP from other similar products?

very friendly interface

What is your favorite aspect of this product?

it is very nice compared to other software

What do you dislike most about this product?

Maybe the graphics part (design)

What recommendations would you give to someone considering this product?

Yes, of course !

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mike J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Solid product that does the job!

Likeliness to Recommend

7 /10

What differentiates Direct FTP from other similar products?

It's a solid product but there are many other options available.

What is your favorite aspect of this product?

We've never had any issues with it locking up or freezing during transfers. That was our biggest peeve with other products.

What do you dislike most about this product?

It's kind of dated and could use a major refresh.

What recommendations would you give to someone considering this product?

I'd shop around a bit. There are a lot of very similar products in the marketplace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Less Generous
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Does what I need it to do when I need it to do.

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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