Coffee Cup Software Inc

Direct FTP

Composite Score

7.0 /10

CX Score

7.2 /10

16 Reviews Write a Review

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What is Direct FTP?

Don’t let the name fool you: Direct FTP is way more than just an FTP app. Sure, it transfers files at don’t-blink-or-you’ll-miss-it speeds, but it’s also a complete web design toolbox. Use it to make last‐minute edits, preview and organize your files, and back everything up, just in case. It’s the only FTP app with a built-in web editor that lets you work with HTML, CSS, JavaScript, PHP, and more. With such stellar features, no wonder it leads the pack.

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Awards & Recognition

Direct FTP won the following awards in the Managed File Transfer - Midmarket category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Direct FTP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Direct FTP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

98 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Direct FTP?

13% Negative

14% Neutral

73% Positive

Pros

Fair
Altruistic
Acts with Integrity
Respectful

Feature Ratings

Average 77

File Transfer

Data Fidelity

Quota Bandwidth Control

Authentication

Multi Platform Support

LDAP Support

High Performance

Session Monitoring

Transport Security

Encryption Decryption

Large File Support

Vendor Capability Ratings

Average 79

Vendor Support

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Direct FTP Reviews

Martin S.

Role: Sales Marketing
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great for beginners, with room for improvement!

Likeliness to Recommend

9 /10

What differentiates Direct FTP from other similar products?

Direct FTP sets itself apart with its built-in HTML editor, allowing users to make real-time changes directly on the server without re-uploading files. Its user-friendly interface, file permission management, and handy bookmarks make it a standout choice for web developers seeking a streamlined workflow.

What is your favorite aspect of this product?

Tts built-in HTML editor, for sure, Which makes it incredibly easy to edit files directly on the server without needing to download, edit, and re-upload them. This feature saves time and simplifies workflows, especially for web developers who frequently need to make quick updates to websites. The ability to preview changes instantly right within the software is a major plus!

What do you dislike most about this product?

I would say its lack of recent updates. This can led to compatibility issues with modern operating systems, such as challenges saving server settings on newer versions of Windows. These limitations may affect its reliability for users managing multiple or complex FTP tasks.

What recommendations would you give to someone considering this product?

If you're considering Direct FTP, it’s an excellent choice for users looking for simplicity and straightforward functionality. The drag-and-drop interface is beginner-friendly, and it offers handy tools like a built-in text editor, which streamlines tasks like quick code changes. However, keep in mind that the software hasn’t received updates in a while, which may cause compatibility issues with the latest operating systems. For light to moderate FTP tasks, it’s a solid and affordable option. If you need advanced features or support for modern technologies, you might want to explore other alternatives.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

JosHua M.

Role: C-Level
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Ease of use with maximum upload speed

Likeliness to Recommend

10 /10

What differentiates Direct FTP from other similar products?

Has maximum upload speed for file that even when the files are too big, you can upload them without delay and or interruptions

What is your favorite aspect of this product?

I do like the professional user interface of the software, makes navigation so smooth and simple and does not require installation, works well on cloud based

What do you dislike most about this product?

Customer service team too often are unresponsive to technical questions raised towards them by delaying responses

What recommendations would you give to someone considering this product?

For easy file transfer and distribution I will recommend the tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sharthak A.

Role: Human Resources
Industry: Consulting
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use, and quite loaded features

Likeliness to Recommend

7 /10

What differentiates Direct FTP from other similar products?

It's almost similar but has better user interface and faster in process

What is your favorite aspect of this product?

How it welcomes all the tools and features

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

It should be used in every corporate and law firms

Pros

Continually Improving Product
Saves Time
Respectful
Appreciates Incumbent Status

Direct FTP

What is Direct FTP?

Company Details

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Awards & Recognition

Direct FTP Ratings

80 Likeliness to Recommend

1 Since last award

98 Plan to Renew

3 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Direct FTP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

Data Fidelity Consistent data integrity throughout the process​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Authentication Verification of authenticity of identities between the two organizations​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Session Monitoring Reporting and metrics of the data transferal session​

Transport Security Security of the data transmission

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Large File Support Support for large (>2GB) file transfers​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Direct FTP Reviews

Martin S.

Great for beginners, with room for improvement!

Likeliness to Recommend

Pros

JosHua M.

Ease of use with maximum upload speed

Likeliness to Recommend

Pros

Sharthak A.

Easy to use, and quite loaded features

Likeliness to Recommend

Pros

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Feature Ratings

File Transfer

Data Fidelity

Quota Bandwidth Control

Authentication

Multi Platform Support

LDAP Support

High Performance

Session Monitoring

Transport Security

Encryption Decryption

Large File Support

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

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