Diligent

Diligent Boards

Composite Score

8.1 /10

CX Score

8.5 /10

27 Reviews Write a Review

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What is Diligent Boards?

Diligent Boards, used by 50% of the Fortune 1000, provides boards and executives with modern governance tools that allows the board to expand their reach outside the boardroom as well as meeting requirements such as distribution of board meeting materials in a secure environment.

Company Details

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Awards & Recognition

Diligent Boards won the following awards in the Board Management category

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1 Top Rated Capabilities

2 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Diligent Boards Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Diligent Boards.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Diligent Boards?

0% Negative

11% Neutral

89% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 84

Minutes Management

Role-Based Access

Collaboration

Document Management

Multi Device Capability

Member Database

Dashboard

Multi-Board Management

Notifications

Electronic Signatures

Secure Voting and Approvals

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Vendor Support

Business Value Created

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Diligent Boards Reviews

Amit K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Excellent board management software

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

Diligent software is widely known software and it provide most secure way to communicate with board throughout various access points like uploads, messages, surveys, etc. It is easy to learn and intuitive. Diligent provides you 24/7 support with professional support executives, we've get our all issues solved easily by their support team. Overall, I must say that I'm happy and satisfied customer of diligent software.

What is your favorite aspect of this product?

I loved the product overall but there some key features I really love about this product, which are following:- 1.) It is easy to learn and use for both sides administration side and user side. 2.) Diligent customer support is amazing and available 24/7 to answer our queries. 3.) It is highly secure and provides assurance that our data is safe and protected.

What do you dislike most about this product?

I don't have any such complaints. Only one thing I want to mention is the price is little much higher.

What recommendations would you give to someone considering this product?

My recommendations for other users is if you are looking for a board management software which is easy to use, have great support, and highly secure then Diligent is right product for you and your organisation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: C-Level
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Easy to use and constantly evolving.

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Effective Service
Continually Improving Product
Enables Productivity

Rommel B.

Role: Operations
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

The best Board Management product on the market.

Likeliness to Recommend

10 /10

What differentiates Diligent Boards from other similar products?

Their help desk service is outstanding. Any slight issue (even user error) they are extremely helpful.

What is your favorite aspect of this product?

The agenda builder is a great feature and saves me valuable time.

What do you dislike most about this product?

There is nothing that stands out as a dislike.

What recommendations would you give to someone considering this product?

This solution has been a huge asset for managing our board documents and has saved countless hours.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Diligent Boards

What is Diligent Boards?

Company Details

Need Assistance?

Awards & Recognition

Diligent Boards Ratings

85 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Diligent Boards?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Minutes Management Track attendance, share agendas, record minutes of board meetings, and store all notes within the platform to share with all members.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Collaboration Allow users to work together on documents, participate in meetings and communicate between members.

Document Management Share, review, track changes, store and upload documents, agenda notes, meeting minutes, etc.

Multi Device Capability Intuitive interface for any device for any role (end user, technician, approver) providing access via web or native mobile app for end users and technicians.

Member Database Includes member records, member directory, and membership renewals.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Multi-Board Management Facilitates organization and communication with more than one board committee (audit, M&A, executive).

Notifications Tool alerts business of an application generated event.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Secure Voting and Approvals Ability to organize, track, review, comment, and approve decisions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Diligent Boards Reviews

Amit K.

Excellent board management software

Likeliness to Recommend

Pros

Easy to use and constantly evolving.

Likeliness to Recommend

Pros

Rommel B.

The best Board Management product on the market.

Likeliness to Recommend

Pros

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Feature Ratings

Minutes Management

Role-Based Access

Collaboration

Document Management

Multi Device Capability

Member Database

Dashboard

Multi-Board Management

Notifications

Electronic Signatures

Secure Voting and Approvals

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Vendor Support

Business Value Created

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement