Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

9.0 /10
Category
Dialpad Ai Meetings
9.0 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

86

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Ease of Implementation

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Business Value Created

83

Ease of Data Integration

83

Vendor Support

81

Dialpad Ai Meetings Reviews

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Easy to use

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Shivam K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Convenient tool for daily work meetings!

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

Overall, Dialpad has been a very good experience. We switched from another internal VOIP system, and it's reassuring to know that assistance is always available. Most of the time, it does what it is designed to do, and it does it well!

What is your favorite aspect of this product?

The ability to interact with other services is one of Dialpad's strongest advantages. With GSuite, single sign on makes it simple for me and all of our users to access Dialpad and only requires one less password. Each of us has so many passwords that keeping track of them all requires some kind of programme. Users may rapidly return to files or conversations they've recently had with other users by using the primary interface to display interactions with other users through Gsuite, Salesforce, and many more services. Today's world is heavily reliant on unified communications, which Dialpad handles admirably.

What do you dislike most about this product?

Since we have only ever encountered a few, it is difficult to identify many drawbacks, but here they are. Not every wireless or Bluetooth headphone functions effectively with a dialpad. A few of our consumers' essential headsets had to be switched out.

What recommendations would you give to someone considering this product?

Efficiency best describes DialPad's performance. Efficiency has improved with my business thanks to Dialpad. I'm able to establish a connection with my clientele right away. I may get ready for a call using DialPad by setting up a desktop or mobile notification. I'm prepared for every call, and this programme is essential for everyone working in any profession because it is pocket-friendly and has a terrific user interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fast implementation and fare price

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Very fast implementation and installation, even in large groups. Good quality of functions and competitive price. It has worked very well for conferences, meetings and some training. The sales team is transparent and helpful.

What is your favorite aspect of this product?

I love the way it integrates with other platforms my team uses and you can update tasks, notes, lists as the meeting progresses. The best features for performance start with the paid options. It is very easy to use and does not require much training on the equipment to use it.

What do you dislike most about this product?

There are conferences where a certain delay in the audio has been reported. Mainly in large groups in which several people speak at the same time. But overall it has been excellent.

What recommendations would you give to someone considering this product?

Highly recommended for teams using conferences and meetings across multiple countries and time zones. Very reliable and easy to use. Integration with other applications is a strong point of Dialpad.

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Transparent

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