Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

9.0 /10
Category
Dialpad Ai Meetings
9.0 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

86

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Ease of Implementation

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Business Value Created

83

Ease of Data Integration

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Mohsin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

The most secure and user-friendly meeting platform

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

The best thing about this platform provides unlimited calling capabilities for both free and licensed users. High definition video conferencing is also a very attractive point from a customer point of view, even HD screen sharing is adding more value over this. No doubt audio quality but obvious is crystal clear. This platform does not require any installation or PIN to join the meeting. Simply just click on the invitation link which will navigate you on a browser with the meeting running. This platform is cloud-based therefore no need to worry about security and reliability and also this platform supports VoIP calling across all the world.

What is your favorite aspect of this product?

My favourite aspect of this platform is "Ease of use" because of the simple neat and clean user interface. This application is available on windows, chrome, extension, iOS, Mac and Android. The deployment, integration, and customisation are good and seamless. The Integration is really very easy and users can integrate much software such as G Suite, Microsoft office 365 Integration also. The customisation and the personalisation are great, I can pick or choose any background image to make meetings more interactive. This platform also supports AI technology which is a really helpful feature for customers to make this platform smooth and robust.

What do you dislike most about this product?

What to dislike if everything is working perfectly fine for me. I can add a few points just to add a few greater values of this application as likelihood feedback. Having no valid caller ID causes many issues with keeping track of clients that are not added to my contact list manually. When I receive an image from the text on the Dialpad computer app I cannot blow the picture up very big.  Also, sometimes it is hard to determine if an incoming call is a personal call or a Dialpad call. So that is all from my end in this section.

What recommendations would you give to someone considering this product?

If you talk about recommendations, so my very first recommendation is first to use it then you would realise how cool this is a meeting platform. Though this platform provides unlimited calling capabilities so use it as a trial then you would take the premium package. Because the free version has a lot of features then please think about what would you get with the premium package. Analytics is a beneficial tool you can use to increase performance which is one of the best benefits for Dialpad premium users and many more.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Alfred W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Online meetings that are secure and professional

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Something that stands out about this tool is the ease with which you have control of calls, it is a communication tool that guarantees that its functions will be understood by professionals or entrepreneurs, it is very versatile and allows users to record calls and other functions in a free way

What is your favorite aspect of this product?

Something that I like about this tool is its high definition video functionality, and its international calling system, something that helps organizations in constant growth and that have subsidiaries all over the world, its characteristics are easy to understand

What do you dislike most about this product?

It is a simple tool, I do not consider that there are inconveniences with its functionality

What recommendations would you give to someone considering this product?

Allows professional cloud conferencing, and allows teams to work as if they were present thanks to its real-time system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael M.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Likeliness to Recommend

5 /10

What differentiates Dialpad Ai Meetings from other similar products?

I so wanted to love this product as a new, connected, contemporary phone/communications system that would streamline communications and meetings from vendors to clients to team to etc etc etc. The idea makes Dialpad unique even if it falls short in execution.

What is your favorite aspect of this product?

It would have been the integration if that worked as it should. Because that was rather clunky and didn’t work out in any kind of streamlined way for us, the features that we liked the best were the recording features were pretty good and we really liked the AI notetaking features well. We didn’t necessarily take advantage of it as much as we could have but that was a pretty killer feature.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Appreciates Incumbent Status
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Charges for Enhancements
  • Less Respectful

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