Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Brianna G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

In order to automate and collaborate remotely.

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

Dialpad Meetings' meeting software can automatically identify and lessen distracting background noise, including chatting or any other noise, thanks to this feature. The timer can be used to keep talks and presentations on schedule.

What is your favorite aspect of this product?

Working with remote, in-person, and hybrid teams to connect and collaborate online in real time from anywhere is something I like to do with Dialpad Meetings. From a laptop or mobile app, you can share your screen with the meeting. You can join in group conversations during the meeting or send one-on-one communications in real time.

What do you dislike most about this product?

Dialpad Meetings might enhance customer service..

What recommendations would you give to someone considering this product?

I recommend Dialpad Meetings, you can automatically create post-meeting summaries, including the transcript and crucial action items. You can read the summary, which is conveniently displayed shortly after the meeting ends.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Betsy U.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fun and Easy to Use

Likeliness to Recommend

8 /10

What differentiates Dialpad Ai Meetings from other similar products?

It's a little more fun and easy to use than other platforms. Has more features and feels more high tech.

What is your favorite aspect of this product?

The images are clear and it is more pleasing to look at than other platforms.

What do you dislike most about this product?

I don't like how it shows my city that I am in. I had to go in and change my settings around which was tedious. Would be nice to have a feature to hide that! Also, the voice that indicates that recording is starting is kind of creepy,

What recommendations would you give to someone considering this product?

Go for it! Its nice to have because you can use the call system and video both.

Pros

  • Helps Innovate
  • Unique Features
  • Reliable
  • Performance Enhancing

Emily C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantabulous for group live chats.

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

It's a great tool for it's versatility with audio conferencing. Efficiency for instant chats. The software with very mobile friendly.

What is your favorite aspect of this product?

Efficient for instant messaging. Create different group to manage projects. Friendly customer service. Intuitive dashboard.

What do you dislike most about this product?

It's an incredible tool for instant messaging.

What recommendations would you give to someone considering this product?

Love it's versatility with instant messaging. Efficient for creating group for managing projects. Share files instantly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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