Dialpad

Dialpad Ai Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

155 Reviews Write a Review

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What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details

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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

7 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

10 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact

2022

9 Top Rated Capabilities

8 Top Rated Features

2022

Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative

3% Neutral

95% Positive

Pros

Efficient Service
Enables Productivity
Respectful
Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing Call in Bridge

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Screen Share

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 85

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support

Dialpad Ai Meetings Reviews

Sofia R.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Tool that allows you to schedule, monitor and cont

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

This tool is very comfortable and easy to use for any type of company while in a conference because it can be programmed to monitor and control the calls in order to have more progress in each conference users can easily see the participants, the speaker can be identified , you can even silence any distracting noise

What is your favorite aspect of this product?

I like this tool for its comfortable and easy use because it allows us in a very comfortable way to have conferences sharing screens, international calls, retention music and even free call recordings and document exchanges, it allows administrators to configure recurring conference calls if it is necessary also offers videos in HD

What do you dislike most about this product?

I like everything about this tool, I don't dislike anything because of its practical way of using it in conferences

What recommendations would you give to someone considering this product?

I recommend this tool for being very useful in a conference for its many very important implemented functions, among them we can mention document storage, real-time chat and messaging, call report creation, videoconference, screen sharing, call recording among others

Pros

Reliable
Performance Enhancing
Efficient Service
Effective Service

Mika H.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Business conversations available to everyone

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

What seems quite reliable to me and what stands out about this video conferencing tool is that in recent years due to the growing request to implement this type of tool to stay connected, this tool is very complete and even allows an option to try it for free. very good of her

What is your favorite aspect of this product?

What I like the most is, without a doubt, that it does not require a pin or have to install something for it to work well, it even has a mobile version to stay connected wherever you are, allowing you to share files live as well as make calls in real time in high quality

What do you dislike most about this product?

It has not failed me, I have not had security problems

What recommendations would you give to someone considering this product?

An alternative not so well known but with practical functions and easy implementation in the organization to hold a video conference

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Murathee K.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Perfect Web Conferencing Software For Business

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

This software comes with advanced features such as noise cancellation, a person can join a meeting midway, and offers easy to understand controls

What is your favorite aspect of this product?

I like that Dialpad Meetings is affordable It's an easy to control software. It makes joining and leaving a meeting seamless. It's easy to add and remove participants

What do you dislike most about this product?

Everything has been great with Dialpad Meetings

What recommendations would you give to someone considering this product?

This Product never disappoints when it comes to conferencing. It's not only affordable but also offers very helpful features that are hard to come by with most competitors.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Dialpad Ai Meetings

What is Dialpad Ai Meetings?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Dialpad Ai Meetings Ratings

89 Likeliness to Recommend

98 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dialpad Ai Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dialpad Ai Meetings Reviews

Sofia R.

Tool that allows you to schedule, monitor and cont

Likeliness to Recommend

Pros

Mika H.

Business conversations available to everyone

Likeliness to Recommend

Pros

Murathee K.

Perfect Web Conferencing Software For Business

Likeliness to Recommend

Pros

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Feature Ratings

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing Call in Bridge

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Screen Share

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support