Dialpad

Dialpad Ai Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

155 Reviews Write a Review

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What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details

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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

7 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

10 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact

2022

9 Top Rated Capabilities

8 Top Rated Features

2022

Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative

3% Neutral

95% Positive

Pros

Efficient Service
Enables Productivity
Respectful
Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing Call in Bridge

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Screen Share

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 85

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support

Dialpad Ai Meetings Reviews

Kiran B.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Dial pad video Conferencing

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

we can also call on the phone number through the dial pad meeting which differentiate it from others.

What is your favorite aspect of this product?

Call quality is great. support team is very helpful and quick to respond. Screen sharing feature is very smooth.

What do you dislike most about this product?

Recording is not available on free version also the limit for meeting is 45 minutes until we buy the paid plan. Cost of dial pad meeting is on bit higher side. Mobile app is not good as comparison to browser website.

What recommendations would you give to someone considering this product?

if your company need to interact with clients and colleagues regularly dial pad is nice meeting platform to opt for.

Pros

Reliable
Enables Productivity
Friendly Negotiation
Appreciates Incumbent Status

Lindsey R.

Role: Sales Marketing
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

I recommend it, it is an excellent program.

Likeliness to Recommend

8 /10

What differentiates Dialpad Ai Meetings from other similar products?

Dialpad Meetings differs from other programs because of its good price and how easy it is to use the program.

What is your favorite aspect of this product?

Every day, Dialpad is used in our office meetings to keep all of our departments in the loop on current and future initiatives. Regardless of the amount of people participating, Dialpad makes it simple for us to all call into the same number. The ability to record meetings and transmit them to participants who were unable to participate by phone is a time-saving option for those who need to keep meeting minutes.

What do you dislike most about this product?

Transcriptions of phone calls are frequently difficult to read since the words that are auto transcribed during the conversation may be entirely different from what was really spoken.

What recommendations would you give to someone considering this product?

As a result of how simple it is to set up and how user-friendly it is, I will be recommending it to others.

Pros

Trustworthy
Efficient Service
Effective Service
Saves Time

Midori S.

Role: Finance
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Consider your customers and partners

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Meetings from other similar products?

This videoconferencing tool is especially useful if what you're looking for is a system that allows for continuous communication no matter where you are. Furthermore, you can communicate in real time on various devices and have a significant and high-quality presentation. You can also collaborate, share files, and connect with customers and friends all in one place.

What is your favorite aspect of this product?

What generally interests me is that it is not an instrument that requires a large investment, that it allows for the sharing of files, screens, video clips, and more live chat, as well as integration with others to make the conversation more dynamic and participatory, and that it is simple to add more people to the chat.

What do you dislike most about this product?

its interface is understandable, and I have no problems

What recommendations would you give to someone considering this product?

I recommend it first and foremost because it adapts to businesses and connects them in a secure and professional manner.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Dialpad Ai Meetings

What is Dialpad Ai Meetings?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Dialpad Ai Meetings Ratings

89 Likeliness to Recommend

98 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dialpad Ai Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dialpad Ai Meetings Reviews

Kiran B.

Dial pad video Conferencing

Likeliness to Recommend

Pros

Lindsey R.

I recommend it, it is an excellent program.

Likeliness to Recommend

Pros

Midori S.

Consider your customers and partners

Likeliness to Recommend

Pros

Most Popular Dialpad Ai Meetings Comparisons

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Feature Ratings

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing Call in Bridge

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Screen Share

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support