Dialpad

Dialpad Ai Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

155 Reviews Write a Review

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What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details

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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

7 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

10 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact

2022

9 Top Rated Capabilities

8 Top Rated Features

2022

Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative

3% Neutral

95% Positive

Pros

Efficient Service
Enables Productivity
Respectful
Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing Call in Bridge

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Screen Share

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 85

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support

Dialpad Ai Meetings Reviews

Navjot P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Great for daily calls with Team

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

It is simple to use and possess. It has a fantastic user interface that we use every day for our meetings. It runs smoothly, requires no additional device connections, saves us time in communication, and has all the necessary functionality.

What is your favorite aspect of this product?

Dialpad does not require a PIN or downloads, which makes it simple to invite people to video conferences. Often, these requirements are a hindrance or a barrier to quick and efficient external communication. The application's best feature is that it is extremely helpful for our regular client meetings.

What do you dislike most about this product?

More support options must be provided, and they must improve their customer service. Occasionally, it can be very difficult to contact the support channels, and it can take some time to receive a response.

What recommendations would you give to someone considering this product?

When compared to other programmes, Dialpad offers the greatest pricing with all the necessary capabilities, making it a cost-effective and extremely useful must-have application for your company.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kawaljeet Singh C.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Cool features with great security

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

Firstly, it has live chat support system which is really useful to get in touch with them. Secondly, they provide a free trial for 14 days so anyone can use Dailpad meetings and after the trial, and can decide to either move on with this product or not. Lastly, it is present all around the world so one can connect with new users and teams around the world. The best part is Dialpad won so many awards such as product of the year customer award so it really helped me to differentiate it from other similar products.

What is your favorite aspect of this product?

My favotite aspect of this product is the security. They really provide multi-layered approach to the security which is really helpful as we know that our data is safe and secure. So, i really found dialpad as a very secure service product.

What do you dislike most about this product?

I really dislike the pricing of this software because someone might have less people in the company and they might not be able to afford some high price features of this product. So, their should be some more and new customized packages varies such basic, platinum, diamond, elite plans so that anyone can see the package and select which is better for the,

What recommendations would you give to someone considering this product?

I would recommend that anyone who want to have a overview and get the idea how Dialpad meeting works, must register for their free trial. I really found this useful as you can really use the software before actually paying for it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Syed Ali R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Dialpad is the go to solution to contact

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

It is more responsive, organised and easy to use

What is your favorite aspect of this product?

Making favourite contacts

What do you dislike most about this product?

The downtime sometimes

What recommendations would you give to someone considering this product?

The list of contacts should be full again

Pros

Caring
Helps Innovate
Continually Improving Product
Reliable

Dialpad Ai Meetings

What is Dialpad Ai Meetings?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Dialpad Ai Meetings Ratings

89 Likeliness to Recommend

98 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dialpad Ai Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dialpad Ai Meetings Reviews

Navjot P.

Great for daily calls with Team

Likeliness to Recommend

Pros

Kawaljeet Singh C.

Cool features with great security

Likeliness to Recommend

Pros

Syed Ali R.

Dialpad is the go to solution to contact

Likeliness to Recommend

Pros

Most Popular Dialpad Ai Meetings Comparisons

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Feature Ratings

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing Call in Bridge

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Screen Share

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support