Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad Ai Meetings Logo Award Winner Product Badge
Dialpad

Dialpad Ai Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Dialpad Ai Meetings
8.9 /10

What is Dialpad Ai Meetings?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Ai Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Ai Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Meetings?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Video Conferencing

88

Instant Messaging

87

File Transfer

87

Audio Conferencing Call in Bridge

86

Audio Controls

85

Facilitator Functions

85

Keyboard Mouse Control

84

Screen Share

84

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

86

Ease of IT Administration

85

Ease of Customization

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

83

Business Value Created

83

Vendor Support

81

Dialpad Ai Meetings Reviews

Shivam K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Convenient tool for daily work meetings!

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

Overall, Dialpad has been a very good experience. We switched from another internal VOIP system, and it's reassuring to know that assistance is always available. Most of the time, it does what it is designed to do, and it does it well!

What is your favorite aspect of this product?

The ability to interact with other services is one of Dialpad's strongest advantages. With GSuite, single sign on makes it simple for me and all of our users to access Dialpad and only requires one less password. Each of us has so many passwords that keeping track of them all requires some kind of programme. Users may rapidly return to files or conversations they've recently had with other users by using the primary interface to display interactions with other users through Gsuite, Salesforce, and many more services. Today's world is heavily reliant on unified communications, which Dialpad handles admirably.

What do you dislike most about this product?

Since we have only ever encountered a few, it is difficult to identify many drawbacks, but here they are. Not every wireless or Bluetooth headphone functions effectively with a dialpad. A few of our consumers' essential headsets had to be switched out.

What recommendations would you give to someone considering this product?

Efficiency best describes DialPad's performance. Efficiency has improved with my business thanks to Dialpad. I'm able to establish a connection with my clientele right away. I may get ready for a call using DialPad by setting up a desktop or mobile notification. I'm prepared for every call, and this programme is essential for everyone working in any profession because it is pocket-friendly and has a terrific user interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tejinder K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Awesome calling tool for daily meetings!

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Meetings from other similar products?

The best part is that you can message from the webapp and connect to business phone conferences and voicemails in a matter of seconds. The mobile application has a great user interface and includes all the necessary features.

What is your favorite aspect of this product?

It does an excellent job of transcribing voicemail messages, which is what we needed. Dialpad also provided us with a straightforward VOIP. To make sure you never miss a beat, it has excellent call routing features, a straightforward user interface, and a helpful mobile app.

What do you dislike most about this product?

The only issue we have is that there is a delay in the notification on my mobile phone, and the handoff reliability between devices needs to be improved.

What recommendations would you give to someone considering this product?

It comes with a simple, clean user interface, all the essential features, and is very cost-effective. It has everything needed for inbound and outbound calls and an easy method of communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Inderjot Singh C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing video conferencing is just a Dial(pad)away

Likeliness to Recommend

8 /10

What differentiates Dialpad Ai Meetings from other similar products?

Dial pad feels more intuitive than most of the other platforms and also is very simple to use in terms of setting up meetings and also interacting with the software during the meetings

What is your favorite aspect of this product?

The video calling and screen control are the features I use the most and they certainly are the most exciting for me

What do you dislike most about this product?

The noise cancellation acts a little bit iffy sometimes but most of the times it is really nice

What recommendations would you give to someone considering this product?

This is a product that's a solid 8.5 for me and I'll definitely recommend it to others as well

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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