DeskTime Logo Award Winner Product Badge
DeskTime Logo Award Winner Product Badge
DeskTime

DeskTime

Composite Score
8.1 /10
CX Score
8.4 /10
Category
DeskTime
8.1 /10

What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details


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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative
4% Neutral
92% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Friendly Negotiation
  • Helps Innovate

Feature Ratings

Average 84

Screenshots

87

Email Monitoring

85

Application and URL Monitoring

85

Timesheet

84

Dashboards and Reporting

84

Location Tracking

84

Task Tracking

83

Productivity Analysis

83

Alerts

82

Document and File Tracking

82

Domain Blocking

77

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of IT Administration

84

Quality of Features

84

Breadth of Features

84

Ease of Customization

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Vendor Support

80

Ease of Data Integration

79

DeskTime Reviews

Charley L. M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

The best time-tracking software.

Likeliness to Recommend

10 /10

What differentiates DeskTime from other similar products?

The best aspect of Desktime is mobile time tracking. I can readily access the data on my laptop or mobile device, which is consistently trustworthy and accurate. My work life is made more accessible by it. Due to extensive multitasking and rapid task switching, my daily life was much less productive before using this software.

What is your favorite aspect of this product?

Understanding that I worked 8 hours today and wasn't squandering time on other activities is helpful. I like how it's all green. It helps me focus on being constructive and optimistic. We appreciate the system's independence; when the computer starts up, Desktime can function autonomously. The "private time" feature is also beneficial because it allows employees to evaluate personal concerns during break times without worrying about being "monitored".

What do you dislike most about this product?

I find some aspects of reporting somewhat complicated, and I have to do a lot of research to understand why I am getting the results. It's an expensive system. It's relatively difficult for us. It took some time to fix recent problems with their reporting of accurate time worked and productivity.

What recommendations would you give to someone considering this product?

In addition to the apparent tracking and supervision of the teams, managing my desk time has been incredibly beneficial in maintaining my work-life balance. It reminds me to take a break, get up, sew, drink water, etc. Although it seems fundamental and straightforward, it can quickly provide track of time. Tracking of productive hours in a consolidated manner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Nixon J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Using Desktime work is easy and powerful.

Likeliness to Recommend

10 /10

What differentiates DeskTime from other similar products?

DeskTime aids me in identifying hidden time thieves in my life. I've proactively handled the inefficient chores and distractions I deal with daily by utilizing DeskTime to document them visually. As a result, I've recovered a significant amount of productive work time. It is simple to keep tabs on people with access to the same data I do.

What is your favorite aspect of this product?

I appreciate that DeskTime displays the time for the project I'm working on. New hire onboarding, team assignment, and usage tracking are all simple processes. The dashboard is attractive, enlightening, and simple to read. I appreciate that we can quickly see what's going on. It does not require any manual intervention on your part. By the setup, it does its job automatically based on the configuration.

What do you dislike most about this product?

The significant problem is that reporting is extensive, but hard to extract the required information. For instance, it is a considerable effort to extract the data based on remote or in-office days when I have hybrid staff. It could be more security-savvy for screenshots to be taken in the background. I wish there were more editing options.

What recommendations would you give to someone considering this product?

As a result, these brief reminders help you unwind and refocus, which increases your productivity. We have been using Desktime for a very long time. Each aspect is stunning and attractive. I enjoy the reports and having the option to obscure screenshots for privacy. The data display and user interface are both outstanding. Automated screenshots every three minutes is a great feature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saleem A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

"It serves the purpose for which we require it."

Likeliness to Recommend

10 /10

What differentiates DeskTime from other similar products?

There is no other software that can challenge Desk time.

What is your favorite aspect of this product?

We like being able to track the progress of a task or project. It also assists us in streamlining current processes in order to increase productivity. It also encourages workers to be more productive.

What do you dislike most about this product?

There are a few quirks that have caused us some trouble. Constantly archiving projects can be inconvenient because it causes confusion and slows down processes. The task timers may disappear or stop counting after a few moments. If you're using the software for multiple departments with multiple supervisors, determining permission levels and who can see and do what can be difficult.

What recommendations would you give to someone considering this product?

Organize projects and tasks with the Trello Integration. It greatly simplifies the creation of projects and tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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