DeskTime Logo Award Winner Product Badge
DeskTime Logo Award Winner Product Badge
DeskTime

DeskTime

Composite Score
8.1 /10
CX Score
8.4 /10
Category
DeskTime
8.1 /10

What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details


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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative
4% Neutral
92% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Friendly Negotiation
  • Helps Innovate

Feature Ratings

Average 84

Screenshots

87

Email Monitoring

85

Application and URL Monitoring

85

Timesheet

84

Dashboards and Reporting

84

Location Tracking

84

Task Tracking

83

Productivity Analysis

83

Alerts

82

Document and File Tracking

82

Domain Blocking

77

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of IT Administration

84

Quality of Features

84

Breadth of Features

84

Ease of Customization

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Vendor Support

80

Ease of Data Integration

79

DeskTime Reviews

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Powerful online tracking system

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

Desktime was created specifically for monitoring purposes, and it includes all of the features we expect, such as screenshots, unproductive app categories, and productive app categories. Many things can be configured and used to produce excellent results and output. When I used it I felt that it was specifically designed for me.

What is your favorite aspect of this product?

In our organization, we implemented this solution to monitor all our employees through a single screen. There are so many things that I like about DeskTime but I love the aspect that I can easily come to know who is using which application, their duration, and many more that enable us to monitor the performance of employees. Secondly, I extremely love their interface and pricing strategy.

What do you dislike most about this product?

1. It may require easier accessibility and a user-friendly home screen for people with limited knowledge of technology and multiple programs. 2. It is incompatible with the Brave browser. Anyone who uses social media on the brave browser demonstrates that their time is productive. Which does not appear in other browsers.

What recommendations would you give to someone considering this product?

It's simple to use and extremely useful for tracking idle time and user productivity. At a glance, you can see how much time employees spend on each app. The screenshots are extremely helpful in understanding the productivity bar.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Raquel V.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

More for teams, no personal productivity app

Likeliness to Recommend

8 /10

What differentiates DeskTime from other similar products?

I see it more as a team app. As a personal productivity app it still has a long way to go. They are indicating changes for this summer, we'll see how it goes. In general, I'm happy with it

What is your favorite aspect of this product?

The technical support and customer service are amazing.

What do you dislike most about this product?

Task tracking is not very intuitive (it is easier toggl or riza.io for example). It is not designed for personal productivity, but for teamwork.

What recommendations would you give to someone considering this product?

I see it more as a team app. As a personal productivity app it still has a long way to go. They are indicating changes for this summer, we'll see how it goes. In general, I'm happy with it

Pros

  • Caring
  • Respectful
  • Fair
  • Acts with Integrity

Jacques M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use and helps improve efficiency.

Likeliness to Recommend

10 /10

What differentiates DeskTime from other similar products?

The use of use. DeskTime has really helped me know exactly what I'm working and how long I spent on it. This information helps me improve!

What is your favorite aspect of this product?

Accurate data. I get a lot of information relevant to me!

What do you dislike most about this product?

I would say the list of features. It could be overwhelming at first!

What recommendations would you give to someone considering this product?

Learn how to use it and ask questions to your manager so you exactly what they are tracking!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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