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DeskTime Logo Award Winner Product Badge
DeskTime

DeskTime

Composite Score
8.1 /10
CX Score
8.4 /10
Category
DeskTime
8.1 /10

What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details


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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative
4% Neutral
92% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Friendly Negotiation
  • Helps Innovate

Feature Ratings

Average 84

Screenshots

87

Email Monitoring

85

Application and URL Monitoring

85

Timesheet

84

Dashboards and Reporting

84

Location Tracking

84

Task Tracking

83

Productivity Analysis

83

Alerts

82

Document and File Tracking

82

Domain Blocking

77

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of IT Administration

84

Quality of Features

84

Breadth of Features

84

Ease of Customization

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Vendor Support

80

Ease of Data Integration

79

DeskTime Reviews

Frank D.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Convenient tool to monitor employee productivity

Likeliness to Recommend

8 /10

What differentiates DeskTime from other similar products?

Its functionality, services, features, performance, and flexibility astounded me greatly. Using this incredibly amazing solution we and our employees are able to get a lot more done each day, enhancing corporate productivity and cutting down on lost time.

What is your favorite aspect of this product?

The system can also help our sales teams who are trying out various pitches or tactics to ensure that the right messages are getting through to prospects. This product has enabled our business to be agile, quickly determining which strategies are effective and pivoting accordingly. The time monitoring data it provides is detailed and precise, so we can check absolutely where our time is taken up and double-check it.

What do you dislike most about this product?

The online timer is what I don't like in this tool. The online timer does not track well when we first start it. Improve the web timer widget. We need to enhance how the app tracks with the online timer widget because there are moments when I'm not doing anything and the app is still tracking.

What recommendations would you give to someone considering this product?

DeskTime is a robust and affordable employee monitoring and time tracking system for businesses and freelancers that work on both smartphones and pc. It makes it simple to track efficiency, perform better, and properly manage workflows. I advise users before going to its subscription must test it for their needs.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Client Friendly Policies
  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Average solution with expensive price tag

Likeliness to Recommend

2 /10

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Appreciates Incumbent Status

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Effective Service

Henry D.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Tremendous and spectacular solution

Likeliness to Recommend

10 /10

What differentiates DeskTime from other similar products?

DeskTime is the best Employee monitoring application out there that lets us record our employees' interactions with clients to check that service quality is satisfactory and that staff is using their time wisely. This is the finest option for increasing productivity, performance, employee efficiency as well operational excellence.

What is your favorite aspect of this product?

Phone conversations, emails, social media engagements, and chatrooms may all be logged to guarantee that specific initiatives are successful and that employee quality is maintained. DeskTime delivers extensive insights on how our employees and supervisors are spending their time during the workday, helping them to improve performance and productivity. Its analytical data is useful to charge clients appropriately or keep proper records for paying employees.

What do you dislike most about this product?

This tool should not be used in toxic work situations. If you have poor employee engagement, address the trust concerns first and create a more lively business culture that prioritizes people. This technology should only be used in trusted teams who wish to enhance their productivity, not to manipulate or compete with them.

What recommendations would you give to someone considering this product?

I heartily recommend it to all other businesses as well as my friends and colleagues. Its deep insights help users establish more efficient procedures, enhance workflows, and manage workloads so your team can focus on what they do best. This is especially beneficial for businesses that love to do work remotely.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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