DeskTime Logo Award Winner Product Badge
DeskTime Logo Award Winner Product Badge
DeskTime

DeskTime

Composite Score
8.1 /10
CX Score
8.4 /10
Category
DeskTime
8.1 /10

What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details


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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative
4% Neutral
92% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Friendly Negotiation
  • Helps Innovate

Feature Ratings

Average 84

Screenshots

87

Email Monitoring

85

Application and URL Monitoring

85

Timesheet

84

Dashboards and Reporting

84

Location Tracking

84

Task Tracking

83

Productivity Analysis

83

Alerts

82

Document and File Tracking

82

Domain Blocking

77

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of IT Administration

84

Quality of Features

84

Breadth of Features

84

Ease of Customization

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Vendor Support

80

Ease of Data Integration

79

DeskTime Reviews

Caolan M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Extremely useful and complete system

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

DeskTime is a completely automated employee monitoring program that assists us in identifying unproductive behaviors among our staff. Using this amazing system we are also now able to record invoices as made, forwarded, paid, and so on in DeskTime which as result makes it easier for us to keep track of our company's financial flow.

What is your favorite aspect of this product?

I was wowed to see its simplicity and the power with which it turns the uninteresting jobs into enjoyable chores and disciplines our team, allowing us to spend more time expanding our company. Using this we can increase our team's efficiency, we can remove handwritten records, and can compile accurate data to distribute to our staff or our board of directors.

What do you dislike most about this product?

The hours report does not convert in decimal format, which is inconvenient for paying staff. Another bad of this system is that it got crashed or become sluggish frequently and forces us to wait for someone to get things back or restart it, after restarting it where response time is a little slow which is totally a waste of time. The lack of luxury in the design is a bit frustrating.

What recommendations would you give to someone considering this product?

DeskTime is a game-changer in the market that I would strongly suggest, and organizations that are contemplating it should implement it immediately to reap its plentiful benefits. DeskTime assists in identifying employees' inefficient practices that may be hindering the growth of any organization. It is an ideal solution to manage and track employee productivity and their working hours.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Daniel M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A great option for tracking the productivity

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

DeskTime is really a unique employee monitoring system that has greatly aided us in enhancing our employee's productivity while also allowing us to track their hard work and how much time they put into any specific task to complete it. I really love its modern look and fully-featured stack. The advanced features it offers I have never seen in other systems.

What is your favorite aspect of this product?

DeskTime is a really valuable asset to have in a firm that allows staff and management to work at their full capacity by calculating employee productivity. I like its amazing tracking system that has greatly boosted our company's growth by improving our business goals. We are saving thousands of dollars per year by using the DeskTime time tracking system.

What do you dislike most about this product?

We are working on multiple projects and it is very helpful in this regard. However, while we find this system to be very useful, it does have some drawbacks. For example, I dislike its screenshots feature because it can be difficult to understand which screenshots correspond to which project when our team is working on multiple projects for multiple clients.

What recommendations would you give to someone considering this product?

DeskTime is a fantastic employee monitoring platform and it is a must-have tool for firms because it comes with an automatic time tracking system and a lot of other features to help firms in monitoring remote and in-house employees more effectively. Managers can save money by only paying their staff for productive work hours.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Harriet N.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

My Experience With DeskTime

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

For business employee monitoring, DeskTime offers industry leading tech and features. What's more is that it's cost effective

What is your favorite aspect of this product?

I have used DeskTime and I like that it's affordable It's seamless to use It makes tracking and monitoring employees easy It enhances productivity

What do you dislike most about this product?

Everything with DeskTime has been positive

What recommendations would you give to someone considering this product?

For increased productivity, you need DeskTime as it's very effective in tracking and monitoring employees

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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