DeskTime Logo Award Winner Product Badge
DeskTime Logo Award Winner Product Badge
DeskTime

DeskTime

Composite Score
8.1 /10
CX Score
8.4 /10
Category
DeskTime
8.1 /10

What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details


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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative
4% Neutral
92% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Friendly Negotiation
  • Helps Innovate

Feature Ratings

Average 84

Screenshots

87

Email Monitoring

85

Application and URL Monitoring

85

Timesheet

84

Dashboards and Reporting

84

Location Tracking

84

Task Tracking

83

Productivity Analysis

83

Alerts

82

Document and File Tracking

82

Domain Blocking

77

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of IT Administration

84

Quality of Features

84

Breadth of Features

84

Ease of Customization

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Vendor Support

80

Ease of Data Integration

79

DeskTime Reviews

Elieska B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

It helps to do a better job and more organization.

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

It is the best tool for large and small organizations that seek to increase productivity and manage an excellent performance of our projects and employees, it really allows us to keep track of each project and increase the productivity of the tasks, it allows us to carry out an analysis of the activities of all employees, it has incredible third-party integrations such as Asana, Outlook, Trello and Basecamp.

What is your favorite aspect of this product?

One of its most important functions is that it has allowed us to keep track of all the attendance of our teams, it is the best tool to carry out a better workflow, it has allowed our organization to increase productivity and profitability, thanks to its incredible features allows you to improve projects and their realization, helps to maximize business issues and minimize losses, create a better organization in tasks and all projects, provides you with tools to automatically lead and track each project you you do

What do you dislike most about this product?

So far there is nothing that I dislike about this work tool, it is the best platform for the creation of a more automatic tracking, of all the URLs, the titles used, the inactivity, and the time that each task and project takes, It allows to program all the shifts, it can be used through the web from a desktop computer and from a mobile phone.

What recommendations would you give to someone considering this product?

I recommend it for all organizations that seek to increase productivity and keep track not only of employees but also of projects and create better planning and supervise each activity that is carried out, it is an extremely easy tool to use, it is incredible easy to be able to keep track of all follow-ups and projects carried out.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Padam S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Definitely recommending for the ease of use.

Likeliness to Recommend

8 /10

What differentiates DeskTime from other similar products?

It's simplicity in use.

What is your favorite aspect of this product?

Data integration and simple analysis features.

What do you dislike most about this product?

Nothing to report yet

What recommendations would you give to someone considering this product?

This will definitely increase the efficiency of the operation and enhances the productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jereme S.

  • Role: Consultant
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

DeskTime saves the Day!

Likeliness to Recommend

8 /10

What differentiates DeskTime from other similar products?

Quality of Features all around the UI is the best! Their pricing I feel is best in the industry. Best Bang for buck.

What is your favorite aspect of this product?

Their support reminds me of another company I've used in the past called Datto, with data backups. They are just as swift and great as them.

What do you dislike most about this product?

Picky I know, but the 3rd Part integrations could be better. Not the worst by any means!

What recommendations would you give to someone considering this product?

Reward customers who have stuck with you each year, that would be cool. Like send them some swag stickers or hats. Just a little thank-you for using them.

Pros

  • Reliable
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

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