In Partnership With SelectHub
What is Deputy?
Deputy is the ultimate, all-in-one workforce management solution for employee scheduling, timesheets, tasking, and communication. Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.
Company Details
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In Partnership With SelectHub
Deputy Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
95 Plan to Renew
5
Since last award
84 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Deputy?
Pros
- Reliable
- Saves Time
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Shift Management
Absence Management
Workforce Dashboards and Reporting
Staffing
Time Capture Virtual
Attendance Management and Policies
Workforce Planning and Forecasting
Time Capture Physical
Workforce Scheduling
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Deputy Reviews
Deepak P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
User-Friendly And Easy To Use Tool
Likeliness to Recommend
What differentiates Deputy from other similar products?
I track my employee's working hours/breaks, forward this information to Gusto and use the notes feature so that the employee can notify me of any issues. Deputy is an affordable planning tool that definitely outperforms spreadsheets for creating weekly plans.
What is your favorite aspect of this product?
Deputy is a very simple way to schedule staff and integrates well with other platforms we use. Deputy is a very simple way to schedule staff and integrates well with other platforms we use.
What do you dislike most about this product?
Integration can be difficult. Analytics are terrible. Quadratic integration draws out fictitious numbers. Graphical planning tools do not reflect meaningful numbers. Support doesn't understand the problem and tries to brush it off and avoid any real improvement.
What recommendations would you give to someone considering this product?
I love how easy it is for employees to go to work using the Deputy app on their phones. I also like how easy it is to change timesheets if someone forgets to clock in or clock out. Also, having different groups/departments is very helpful as you can keep track of who has been trained and what department they are working in. You can also see the exact location where your employees clocked in or clocked out. It is also very convenient to receive notifications when employees ask for vacation or holiday requests. Being able to copy an entire week of your schedule and paste it into the next week is great.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Dhruv S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Tool To Keep Track Of Time And Employees
Likeliness to Recommend
What differentiates Deputy from other similar products?
Solve timesheet problems and record working hours, breaks, lunch breaks, and vacation requests in a fast-changing industry. Planning is much easier than others. The news feed is the main reason I keep using Deputy.
What is your favorite aspect of this product?
Easy to plan. Use numerous location options and news feeds. Our employees appreciate the ease of handling. Ease of setup and end-user experience is top-notch. Approving and organizing employee working hours is also very easy. It also has integration with Gusto's payroll service if you want to use it.
What do you dislike most about this product?
The only drawback of Deputy is the inability to customize graphics within the design framework. It would be nice to have the ability to change the color and background for each user.
What recommendations would you give to someone considering this product?
Ease of setup and end-user experience is top-notch. Approving and organizing employee working hours is also very easy. It also has integration with Gusto's payroll service if you want to use it.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Kavita D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Platform To simplified Scheduling
Likeliness to Recommend
What differentiates Deputy from other similar products?
The advantage I noticed was that it was very smooth and easy to navigate. It provides a lightweight and portable solution for tracking employee hours with minimal effort. Generated timesheets are easy to review, approve and export.
What is your favorite aspect of this product?
It's very easy to navigate through the website and app. It helps you keep track of your time at work such as clock in, clock out, and lunch break. Documentation can be easily localized. A great and simple solution to make it easier for your employees to get to work. The Kiosk feature works well and is the main feature we use. Enable useful features such as taking pictures. There is also an option to allow users to track time on their mobile devices using geofencing.
What do you dislike most about this product?
The scheduling functionality is not very robust or intuitive. When we signed up it was supposed to be integrated into Netsuite, but that feature is currently out of production and we last heard they were working on it, but don't have an exact timeline. Some employee management features such as set/get PIN code, archive employees, etc. are buried in strange places in the UI and difficult to access.
What recommendations would you give to someone considering this product?
The user interface is easy to use. It provides just the right amount of information without including issues that might need to be resolved or data that is irrelevant to the issue.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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