Demandbase One Logo
Demandbase One Logo
Demandbase, Inc.

Demandbase One

Composite Score
7.1 /10
CX Score
6.9 /10
Category
Demandbase One
7.1 /10

What is Demandbase One?

Plan, execute, and measure seamless account-based strategies with the Demandbase One platform. With Demandbase One, you finally have an Account-Based Experience (ABX) solution that connects everything that matters to win in today’s changing B2B landscape. Get the speed you need today plus the power and flexibility you’ll want tomorrow.

Company Details


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Awards & Recognition

Demandbase One won the following awards in the Account-Based Marketing category

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Demandbase One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Demandbase One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

85 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Demandbase One?

4% Negative
19% Neutral
77% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Transparent

Cons

  • Under Delivered

Feature Ratings

Average 83

Account-Based Advertising

92

Team Alerts

86

Unified Sales and Marketing Funnel

85

Multichannel Campaign Management

83

Personalization/Audience Targeting

83

Account Analytics & Measurement

78

Artificial Intelligence / Machine Learning

77

Customer Journey Modelling

77

Vendor Capability Ratings

Average 79

Breadth of Features

85

Usability and Intuitiveness

83

Availability and Quality of Training

82

Business Value Created

82

Quality of Features

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

76

Ease of IT Administration

74

Ease of Data Integration

74

Demandbase One Reviews

Steven T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

The Cadillac of ABM proves itself

Likeliness to Recommend

8 /10

What differentiates Demandbase One from other similar products?

DemandBase has the name and customer support that they are famous for. If you are looking for peer acknowledgement and not have questions thrown back at your, DemandBase is always a good bet to have in your portfolio.

What is your favorite aspect of this product?

The best part is to orchestrate multi-channel journeys from the tool. The ability to plan and orchestrate a full channel surround using programmatic, social, email, and others makes campaign planning a breeze.

What do you dislike most about this product?

The inability to port engagement data into your own CDP. We want DemandBase engagement data in our own Customer Data Platform to see the full picture of the audience, but they currently don't make that easy.

What recommendations would you give to someone considering this product?

Try it out, take it for a test drive, and have very clear goals and metrics on what you are looking to accomplish. Also have dedicated resources to utilize the tool, or it may fall through the cracks very quickly if left unmanaged.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Less Caring
  • Less Generous

Mark H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Great marketing tool, easy to use

Likeliness to Recommend

9 /10

What differentiates Demandbase One from other similar products?

It’s user friendly and intuitive

What is your favorite aspect of this product?

Easy to find the information needed

What do you dislike most about this product?

The interface could be updated

What recommendations would you give to someone considering this product?

Try looking into multiple accounts and see if it has the information you’re looking for

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Cons

  • Less Transparent
  • Vendor's Interest First
  • Under Delivered

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