Demandbase One Logo
Demandbase One Logo
Demandbase, Inc.

Demandbase One

Composite Score
7.1 /10
CX Score
6.9 /10
Category
Demandbase One
7.1 /10

What is Demandbase One?

Plan, execute, and measure seamless account-based strategies with the Demandbase One platform. With Demandbase One, you finally have an Account-Based Experience (ABX) solution that connects everything that matters to win in today’s changing B2B landscape. Get the speed you need today plus the power and flexibility you’ll want tomorrow.

Company Details


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Awards & Recognition

Demandbase One won the following awards in the Account-Based Marketing category

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Demandbase One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Demandbase One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

85 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Demandbase One?

4% Negative
19% Neutral
77% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Transparent

Cons

  • Under Delivered

Feature Ratings

Average 83

Account-Based Advertising

92

Team Alerts

86

Unified Sales and Marketing Funnel

85

Multichannel Campaign Management

83

Personalization/Audience Targeting

83

Account Analytics & Measurement

78

Artificial Intelligence / Machine Learning

77

Customer Journey Modelling

77

Vendor Capability Ratings

Average 79

Breadth of Features

85

Usability and Intuitiveness

83

Availability and Quality of Training

82

Business Value Created

82

Quality of Features

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

76

Ease of IT Administration

74

Ease of Data Integration

74

Demandbase One Reviews

Jayant K.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Really good for folks who are looking for ABM

Likeliness to Recommend

8 /10

What differentiates Demandbase One from other similar products?

Its unique features it provides for ABM

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Not sure I dislike anything about the product from my experience

What recommendations would you give to someone considering this product?

They should definitely consider this to incorporate for ABM

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Chris W.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Highly customizable, but also complicated

Likeliness to Recommend

8 /10

What differentiates Demandbase One from other similar products?

Ability to create unique visuals and customizable filters based on CRM data

What is your favorite aspect of this product?

See above response

What do you dislike most about this product?

Too convoluted in presentation, should be simpler to use

What recommendations would you give to someone considering this product?

Make sure you get support at beginning to customize reports, features and functions to the level of your organization needed otherwise will be challenging to navigate for end-users

Pros

  • Security Protects
  • Caring
  • Respectful
  • Continually Improving Product

Cons

  • Less Performance Enhancing
  • Leverages Incumbent Status

Eric B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Account identification is limited in effectiveness

Likeliness to Recommend

4 /10

What differentiates Demandbase One from other similar products?

Personalization

What is your favorite aspect of this product?

Identifying accounts

What do you dislike most about this product?

DB only identifies 30% of engaged accounts

What recommendations would you give to someone considering this product?

Ensure GDPR & CCPY compliance

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Acts with Integrity

Cons

  • Less Productive
  • Less Efficient Service
  • Less Inspiring

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