Dell Technologies

Dell NetWorker Data Protection

Composite Score

5.9 /10

CX Score

5.6 /10

14 Reviews Write a Review

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What is Dell NetWorker Data Protection?

NetWorker delivers centralized backup and recovery operations for complete control of data protection across diverse computing and storage environments. NetWorker delivers enterprise-class performance and security to meet even the most demanding service level requirements. Integration with advanced technologies such as array-based snapshots (both block and file) and the VMware vStorage APIs for Data Protection provides fast, efficient, and non-disruptive backup.

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Dell NetWorker Data Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dell NetWorker Data Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

67 Plan to Renew

67 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 46%
Negotiation and Contract:: 76%
Conflict Resolution:: 60%
Strategy & Innovation:: 36%
Service Experience:: 51%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+54 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dell NetWorker Data Protection?

10% Negative

6% Neutral

84% Positive

Pros

Transparent
Friendly Negotiation
Generous Negotitation
Over Delivered

Cons

Commodity Features
Inhibits Innovation
Charges for Enhancements

Feature Ratings

Average 75

Deduplication Implementation

Integration With Storage Arrays

Backup Automation

Virtual Machine Backup

Physical Backup for Multiple Platforms

Replication for High Availability

File Explorer Granular Restore

Application Awareness

Backup Monitoring and Reporting

Automated Backup Testing and Verification

Backup of Cloud Based Data

Vendor Capability Ratings

Average 71

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Dell NetWorker Data Protection Reviews

Alexa C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

As an addition to your current system of recovery

Likeliness to Recommend

9 /10

What differentiates Dell NetWorker Data Protection from other similar products?

NetWorker replaced CommVault not because of any problems with CommVault but rather because of a knee-jerk reaction by management in our company to an outrageous cost estimate from a CommVault sales person. After that, an EMC sales team arrived to "make a sweet deal" with IT management. NetWorker failed miserably to safeguard the data assets of our company. Deduplication is excellent when used in conjunction with the Data Domain appliance, either via DDBOOST or a VTL. We've got 2.3 PB of storage.

What is your favorite aspect of this product?

is open to change. If you get the hang of it, you can customize just about any data domain, which I believe is what does all the magic here, but it's a very compressed/deduped/small backup size relative to the total amount of data, which is fantastic. In essence, it is very storage-efficient, at least when used in conjunction with a data domain.

What do you dislike most about this product?

The user interface is a disgrace. It's a disorganized mess with huge windows that aren't sized correctly, muddled terminology, and the need for numerous clicks to accomplish basic tasks. In order to fully understand how common DR software errors are, and how often you'll need to contact support to fix them, I can't put this in front of my less-experienced techs. To fix many errors, you'll need to know a lot about the CLI tools, which I'm learning to use but which the public documentation does not provide.

What recommendations would you give to someone considering this product?

If you have a job title like "backup administrator," Networker may be the best tool for the job because of its ability to back up large amounts of data. Networker, in my opinion, requires a significant amount of time spent with the CLI tools before you can confidently solve many problems on your own.. I would not recommend NetWorker to anyone for any reason because of the frequency with which I have to contact customer support. With only a few exceptions, EMC's support organization is the worst in the industry when it comes to dealing with such a large and complicated system. For the past three years, we've had nothing but serious....

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Ali Y.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

hard to use, insufficient features

Likeliness to Recommend

5 /10

What differentiates Dell NetWorker Data Protection from other similar products?

only Dell brand

What is your favorite aspect of this product?

nothing can be

What do you dislike most about this product?

insufficient features and hard to use and troubeshoot

What recommendations would you give to someone considering this product?

make POC before use

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Cons

Inhibits Innovation
Less Productive
Wastes Time

Bogdan B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Extremely easy to use, poor cloud integration

Likeliness to Recommend

7 /10

What differentiates Dell NetWorker Data Protection from other similar products?

Ease of use, extremely thorough trainings and documentation

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

Lack of modern features and cloud integration

What recommendations would you give to someone considering this product?

It required data domain integration for deduplication. Networker and DataDomain provide probably the most efficient deduplication mechanism albeit Networker alone does not have any deduplication capabilities

Pros

Reliable
Trustworthy
Client's Interest First
Generous Negotitation

Cons

Inhibits Innovation
Slower Product Innovation
Commodity Features

Dell NetWorker Data Protection

What is Dell NetWorker Data Protection?

Company Details

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Dell NetWorker Data Protection Ratings

76 Likeliness to Recommend

67 Plan to Renew

67 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+54 Net Emotional Footprint

How much do users love Dell NetWorker Data Protection?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Dell NetWorker Data Protection Reviews

Alexa C.

As an addition to your current system of recovery

Likeliness to Recommend

Pros

Ali Y.

hard to use, insufficient features

Likeliness to Recommend

Pros

Cons

Bogdan B.

Extremely easy to use, poor cloud integration

Likeliness to Recommend

Pros

Cons

Feature Ratings

Deduplication Implementation

Integration With Storage Arrays

Backup Automation

Virtual Machine Backup

Physical Backup for Multiple Platforms

Replication for High Availability

File Explorer Granular Restore

Application Awareness

Backup Monitoring and Reporting

Automated Backup Testing and Verification

Backup of Cloud Based Data

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement