Delinea Secret Server Logo
Delinea Secret Server Logo
Delinea

Delinea Secret Server

Composite Score
7.3 /10
CX Score
7.3 /10
Category
Delinea Secret Server
7.3 /10

What is Delinea Secret Server?

Delinea Secret Server (Formerly Thycotic enables IT and security leaders to discover and secure privileged accounts, prevent unauthorized access with streamlined management, and ensure compliance by reducing risk to critical assets. Protect your privileged accounts with our enterprise-grade Privileged Access Management (PAM) solution.

Company Details


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Awards & Recognition

Delinea Secret Server won the following awards in the Privileged Access Management category

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Delinea Secret Server Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Delinea Secret Server.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

69 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
82%
Negotiation and Contract:
70%
Conflict Resolution:
74%
Strategy & Innovation:
75%
Service Experience:
76%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Delinea Secret Server?

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15% Negative
10% Neutral
75% Positive

Pros

  • Security Protects
  • Inspires Innovation
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 76

Live Session Monitoring

83

IP address Restrictions

83

Access Control

81

Password Vaulting

81

Privileged Behavioural Analytics

81

Privileged Account Discovery

81

Audit, Reporting & Compliance

79

Privileged Password Management

79

Privileged Session Monitoring and Control

79

Privileged Account Life Cycle Management

77

PAM as a Service Option (PAMaaS)

76

Vendor Capability Ratings

Average 73

Ease of IT Administration

82

Ease of Customization

76

Business Value Created

76

Usability and Intuitiveness

74

Ease of Data Integration

74

Ease of Implementation

72

Product Strategy and Rate of Improvement

72

Breadth of Features

72

Quality of Features

71

Availability and Quality of Training

71

Vendor Support

68

Delinea Secret Server Reviews

Talha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

All PAM features in one place

Likeliness to Recommend

8 /10

What differentiates Delinea Secret Server from other similar products?

Integrated with all sorts of identity management systems and auto logs in on URL clicks. You can also share notes to a password.

What is your favorite aspect of this product?

Complex passwords are recommended everytime you create a password and you really don't have to remember them.

What do you dislike most about this product?

The app lags a lot and does not respond sometimes when you try to auto login by clicking on a URL.

What recommendations would you give to someone considering this product?

Go for it if you have a chunk of employees with data sensitive access that requires a good level of discretion.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies
  • Less Friendly Negotiation

Uche O.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

Quick to deploy, easy to use. See value in weeks

Likeliness to Recommend

10 /10

What differentiates Delinea Secret Server from other similar products?

Ease of use, intuitive user interface, ease of implementation, infrastructure friendly.

What is your favorite aspect of this product?

Privileged Behavior Analytics

What do you dislike most about this product?

Not much to dislike, but I would like to see products like connection manager, and Account lifecycle manager bundled into secret server

What recommendations would you give to someone considering this product?

It's affordable, infrastructure friendly, easy to use and quick to deploy. As always there would be a culture change especially for an organization without a previous PAM tool, so enforcement is a critical component to achieving visibility, control, audit and compliance of your privileged accounts in your PAM journey.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Adam M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

It gets the job done... Eventually!

Likeliness to Recommend

7 /10

What differentiates Delinea Secret Server from other similar products?

It has a lot of capabilities but it's not very intuitive from an administration perspective. Even the product specialist from Delinea seemed to be guessing how to implement some pretty basic workflows

What is your favorite aspect of this product?

The customization of the JIT message when someone requests elevated admin access in Privilege Manager

What do you dislike most about this product?

The inability to modify the text of the JIT button within the Agent Utility

What recommendations would you give to someone considering this product?

If your company is Mac heavy, be sure to really dig into validating your needs during your POC engagement with the vendor and not just take what they say they can do at face value.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Fair

Cons

  • Less Effective Service
  • Wastes Time
  • Less Inspiring

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