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Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.7 /10
CX Score
8.7 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Trustworthy
  • Caring

Feature Ratings

Average 85

Network Compliance Management

90

Operational Dashboard

88

Network Mapping

88

Traffic Monitoring

88

Network Configuration Management

88

Network Analytics

85

Network Performance Management

84

Network Environment Monitoring

84

Network Quality of Service

83

Network Reporting

82

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of Implementation

86

Quality of Features

84

Ease of IT Administration

82

Ease of Data Integration

81

Business Value Created

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Datadog Reviews

Kunal S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Best network monitoring tool out there!

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

The depth of features which datadog provides is mind blowing! It's a one stop tool for all things monitoring.

What is your favorite aspect of this product?

The user interface.

What do you dislike most about this product?

The UI is one of the best selling area for data dog, although sometimes there are few modules where information is way too cluttered.

What recommendations would you give to someone considering this product?

It's one of the leading monitoring tool out there, with easy UI and short learning turnaround.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Reliable

Cons

  • Inhibits Innovation
  • Slower Product Innovation

Debabrata P.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Best APM tool that will get you up and monitoring

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Datadog is best available APM tool in market that can get you up and running for initial set up. Most of the configuration and dashboards are pretty intuitive to keep building on top of it. That's how even if you don't have 100% certain about what metrics you need to monitor Datadog gets you almost there. It's customisable dashboards are helpful for new end users to play around and learn to build/configure monitors specific to them/team. IM alert integrations are also pretty straight forward than it's competitors.

What is your favorite aspect of this product?

Datadog keeps improving as I write this review. That's the best thing I like about DD. Some of the legacy features are it's quick first set up learning path where they particularly invest engineering hours to make them as simple yet effective as possible. It stores data for a long period of time so that ypu can perform Y2Y comparison, history trend analysis. And some of the recent additions are related metrics, ML dashboards etc

What do you dislike most about this product?

The database agent set up are still bit of a hassle when you are working with complex set of multi tenant database architecture. Also it's not very clear on how their ML works from documentations to troubleshoot incase of working session . The product layout becomes complicated as multiple teams/departments keep adding new yet similar dashboards. It's kind of a shared responsibility but given the reputation DD I was expecting better features in keeping things clean after a huge list of dashboard hazard. A unified Datadog macro metric would be nice where other APM tools are investing heavily.

What recommendations would you give to someone considering this product?

For a product infrastructure where you need less learning curve for your team, almost 0 IT skils (unless want to configure it as IaaS) and fastest initial set up datadog is the APM for you. Even for a complex monitoring solution Datadog is right up there with tons of features and ML suggestions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akhif A.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

User Friendly and some features need some improvem

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Kuch b ho sakta he

What is your favorite aspect of this product?

Browsing and reading information

What do you dislike most about this product?

Intergenerational

What recommendations would you give to someone considering this product?

Friendly user

Pros

  • Trustworthy
  • Unique Features
  • Client Friendly Policies
  • Altruistic

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