Datadog Logo Award Winner Product Badge
Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.7 /10
CX Score
8.7 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Trustworthy
  • Caring

Feature Ratings

Average 85

Network Compliance Management

90

Operational Dashboard

88

Network Mapping

88

Traffic Monitoring

88

Network Configuration Management

88

Network Analytics

85

Network Performance Management

84

Network Environment Monitoring

84

Network Quality of Service

83

Network Reporting

82

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of Implementation

86

Quality of Features

84

Ease of IT Administration

82

Ease of Data Integration

81

Business Value Created

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Datadog Reviews

Sachin N.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Must have if you're looking to scale

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

It just works unlike the other competitors. UX is good and doesn't lag at all.

What is your favorite aspect of this product?

The UX, its very intuitive.

What do you dislike most about this product?

Slow customer support.

What recommendations would you give to someone considering this product?

Definitely try it out. Saves me a lot of time every week.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Saves Time

Matthew F.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great product, really like the interface. Dynamic

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

ease of integration and UI were the big factors.

What is your favorite aspect of this product?

The UI for sure. I can get a lot of data just by clicking through and not needing to dig through menus

What do you dislike most about this product?

needing agent configs for some types of workloads that are no persistent. (ElasticBeanStalk for example)

What recommendations would you give to someone considering this product?

Understand what it is you're looking for. Infrastructure, vs cloud infra, vs APM software. And how that impact deployment and maintenance.

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Fair

Vijit S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Super efficient product

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Efficiency and support

What is your favorite aspect of this product?

Uniqueness

What do you dislike most about this product?

The price of it

What recommendations would you give to someone considering this product?

Go for it without giving a second thought

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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