Datadog Logo Award Winner Product Badge
Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.7 /10
CX Score
8.7 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Trustworthy
  • Caring

Feature Ratings

Average 85

Network Compliance Management

90

Operational Dashboard

88

Network Mapping

88

Traffic Monitoring

88

Network Configuration Management

88

Network Analytics

85

Network Performance Management

84

Network Environment Monitoring

84

Network Quality of Service

83

Network Reporting

82

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of Implementation

86

Quality of Features

84

Ease of IT Administration

82

Ease of Data Integration

81

Business Value Created

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Datadog Reviews

Pradeep K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Network Mapping at its BEST!

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Initial Integration with Datadog is very hassle free !

What is your favorite aspect of this product?

Data Migration from another platform

What do you dislike most about this product?

Customer Support response time it little to much!

What recommendations would you give to someone considering this product?

Improve Customer Support for Mid-level business!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sufiyan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Full of features, but little pricey and confusing.

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

It has so much of features and also it has support for lots of integrations. Its APM monitoring is best in class than other tools.

What is your favorite aspect of this product?

APM monitoring is the best feature of Datadog.

What do you dislike most about this product?

It's not quite user-friendly, at start it's very confusing to understand.

What recommendations would you give to someone considering this product?

Datadog is a very feature-full product for almost all of your software/IT monitoring needs. Especially if wanted good APM monitoring, then I totally recommend Datadog.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shubham T.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Datadog has helped our company for many aspects

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Coustmer service

What is your favorite aspect of this product?

Network monitoring

What do you dislike most about this product?

Coustmer Service response time

What recommendations would you give to someone considering this product?

Yes definitely for network monitoring

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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