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Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.2 /10
CX Score
8.2 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
82%
Conflict Resolution:
90%
Strategy & Innovation:
90%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

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2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 85

Network Compliance Management

91

Network Mapping

89

Traffic Monitoring

89

Network Configuration Management

89

Operational Dashboard

89

Network Analytics

86

Network Performance Management

85

Network Environment Monitoring

84

Network Quality of Service

84

Network Reporting

83

Vendor Capability Ratings

Average 82

Breadth of Features

87

Ease of Implementation

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

81

Business Value Created

81

Ease of Customization

81

Usability and Intuitiveness

79

Vendor Support

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Datadog Reviews

Jimesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent developer-oriented tool

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

available features

What is your favorite aspect of this product?

technical support and integration with 3rd party tools

What do you dislike most about this product?

There was nothing to dislike about this tool.

What recommendations would you give to someone considering this product?

Don't waste time doing research in the market or comparing this tool, this is the BEST and starts using it.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Nitish Chandu O.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

One monitoring solution for multiple needs

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

the easy way of understand the console, one solution for many monitoring needs like infra monitoring, app monitoring, log monitoring, dashboards, synthetics, containers etc. Navigation through tabs of the product is simple too.

What is your favorite aspect of this product?

Dashboards, and visualization/presentation of metrics

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

easy to setup addresses many aspects of monitoring requirements SaaS offering, so nothing to worry about setup

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Filippo S.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Very good network and service monitoring software

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Easy to start and possibility to aggregate metrics from a variety of sources, 3rd party included

What is your favorite aspect of this product?

Possibility to aggregate views in a single dashboard

What do you dislike most about this product?

Navigating the platform is not always straightforward

What recommendations would you give to someone considering this product?

It's great if you're monitoring analytics in real time and identifying bottlenecks

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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