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Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.2 /10
CX Score
8.2 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
82%
Conflict Resolution:
90%
Strategy & Innovation:
90%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

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2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 85

Network Compliance Management

91

Network Mapping

89

Traffic Monitoring

89

Network Configuration Management

89

Operational Dashboard

89

Network Analytics

86

Network Performance Management

85

Network Environment Monitoring

84

Network Quality of Service

84

Network Reporting

83

Vendor Capability Ratings

Average 82

Breadth of Features

87

Ease of Implementation

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

81

Business Value Created

81

Ease of Customization

81

Usability and Intuitiveness

79

Vendor Support

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Datadog Reviews

Sourabh D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use and intuitive interface

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Data dog features are better

What is your favorite aspect of this product?

Able to create a dasboard to monitor performace data on production

What do you dislike most about this product?

Nothing as such. There should be tutorials and navigation training with in the application for the first time login.

What recommendations would you give to someone considering this product?

Reliable, add to the quality, adds business value

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Tushar B.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Rich feature set, very reliable, but enigmatic UI

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Datadog has a very rich feature set compared to its competitors. Although it has a wide UI and needs some hands on experience to fully utilise its features for debugging & network monitoring, but datadog almost has everything you would need from infrastructure team's POV. Additionally, unlike many of its competitors, datadog also has live traffic monitoring for proactive monitoring.

What is your favorite aspect of this product?

Datadog has been reliable to use for monitoring & there are 2 favourite aspects for me - 1 is the live tail feature to track incoming traffic & network requests in real time. 2 is the Dashboards & custom events feature to create & monitor user defined metrics/alerts

What do you dislike most about this product?

The UI itself is very wide & could feel very heavy sometimes, given that there are so many features it provides, I believe there should be a better way to make its users adapt faster.

What recommendations would you give to someone considering this product?

A hands on training with datadog is very important for all the users. It's the only way to get confident with its UI & make the most of its features.

Pros

  • Unique Features
  • Efficient Service
  • Includes Product Enhancements
  • Security Protects

Petr H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Very important observability tool for our company

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Datadog is always evolving and adding more products and features, making it very unique

What is your favorite aspect of this product?

Having Logs and Metrics that can be correlated is great to have

What do you dislike most about this product?

If the total cost (especially the charge for Custom metrics) would be lower, it would be great

What recommendations would you give to someone considering this product?

Make sure you check also other competitors and see if DD is the right tool for you or you can meet your requirements using open source tooling

Pros

  • Enables Productivity
  • Saves Time
  • Continually Improving Product
  • Reliable

Cons

  • Vendor's Interest First

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