Datadog Logo Award Winner Product Badge
Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.7 /10
CX Score
8.7 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Trustworthy
  • Caring

Feature Ratings

Average 85

Network Compliance Management

90

Operational Dashboard

88

Network Mapping

88

Traffic Monitoring

88

Network Configuration Management

88

Network Analytics

85

Network Performance Management

84

Network Environment Monitoring

84

Network Quality of Service

83

Network Reporting

82

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of Implementation

86

Quality of Features

84

Ease of IT Administration

82

Ease of Data Integration

81

Business Value Created

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Datadog Reviews

Nicholas B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Served us well but became pricey

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Robust solution that integrates well with a nice alerts system.

What is your favorite aspect of this product?

The alerts system works well

What do you dislike most about this product?

Missing certain features that can be found elsewhere.

What recommendations would you give to someone considering this product?

Definitely a go to diagnostics system as long as you don't require very specific features or becomes too pricey at a large scale.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Rene K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Must-have for any monitoring

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

The ease of use as well as the implementation into the current infrastructure.

What is your favorite aspect of this product?

Pre-configured dashboards

What do you dislike most about this product?

Pre-configured dashboards and the integration

What recommendations would you give to someone considering this product?

Do a trial to see if it fits your needs

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Less Friendly Negotiation

Parth G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Great observability tool for IT administrators

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

The ease of integration and support for all the services in the market makes it different from the other product.

What is your favorite aspect of this product?

The UI is very clean and easy to use and navigate. The out of the box dashboard is also one of the feature that I like most.

What do you dislike most about this product?

Nothing as of now however the customer support can be improved a little.

What recommendations would you give to someone considering this product?

If you are looking for a monitoring/observability tool that makes your admin life easy at the same time helps to monitor all your services then datadog is the tool to go for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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