Datadog Customer Reviews 2024

Datadog

8.2 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

87 Likeliness to Recommend

2
Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

9% Neutral

91% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Domain-Centric AI/ML

Application Logging

Error Reporting

Scalability

Real User Monitoring

Application Request Tracing

Vendor Capability Ratings

Average 81

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Ease of Implementation

Ease of Customization

Also Featured in...

Network Monitoring - Enterprise

Score 8.7

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Systems Management

Score 8.4

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IoT Management

Score 8.1

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AIOps

Score 7.4

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Datadog Reviews

Randhir T.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Best monitoring solution for apps and infra.

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Support and service customization Easy to integrate.

What is your favorite aspect of this product?

Dashboard UI. Alert and notifications. support of slack, SMS, email notification, and teams too. many predefined matrics availability.

What do you dislike most about this product?

Nothing to dislike. They are doing good in there domains.

What recommendations would you give to someone considering this product?

Best monitoring solution if you are looking for these things: Infrastructure monitoring like API, server, Endpoint, and user activity and live status of TCP request.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

PRABHAT M.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

Datadog a Must have platform for APM

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog comes with a very easy to integrate solution with any of the languages. The APM is so good in datadog that we were able to view the throughput , the appdex score the transactions between apis on a single platform.

What is your favorite aspect of this product?

The best aspect about data is its a very easy to integrate tool with any of the language. The server monitoring is also awesome in datadog.

What do you dislike most about this product?

The most i liked about this product was the APM. The APM dashboard reports all the metrics like appdex score , the throughput etc. The dashboard creating facility with drag & drop feature is extremely easy in datadog.

What recommendations would you give to someone considering this product?

I would strongly recommend datadog for anybody looking for APM solutions.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Allen S.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Observability made simple

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Datadog APM is simple to implement and deploy into the required systems, once deployed it enables full stack observability and collect all metric which can prove to be quite useful.

What is your favorite aspect of this product?

During time of troubleshooting Datadog provides better in depth analysis and helps in finding out the issues much quicker

What do you dislike most about this product?

The alerting features are quite limited, more alert condition types need to be introduced with varying levels of thresholds

What recommendations would you give to someone considering this product?

A good APM tool to fetch metrics and analytics of the hosted systems in an organisation

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Datadog

What is Datadog?

Company Details

Need Assistance?

Awards & Recognition

Datadog Ratings

87 Likeliness to Recommend

2 Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Code Performance Monitoring Tracking application performance at the code-base level.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Application Request Tracing Detail key attributes of application requests and transactions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Network Monitoring - Enterprise

Systems Management

IoT Management

AIOps

Datadog Reviews

Randhir T.

Best monitoring solution for apps and infra.

Likeliness to Recommend

Pros

PRABHAT M.

Datadog a Must have platform for APM

Likeliness to Recommend

Pros

Allen S.

Observability made simple

Likeliness to Recommend

Pros

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Feature Ratings

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Domain-Centric AI/ML

Application Logging

Error Reporting

Scalability

Real User Monitoring

Application Request Tracing

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Ease of Implementation

Ease of Customization