Datadog Customer Reviews 2024

Datadog

Composite Score

8.2 /10

CX Score

8.5 /10

14 Reviews Write a Review

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What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

7% Neutral

93% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Managed Service Model

100

Data Management

Performance

Edge Processing

Security

Interoperability & Integration

High Availability

Device Management

IoT Application Development

Analytics

Machine Learning

Vendor Capability Ratings

Average 86

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Network Monitoring - Enterprise

Score 8.7

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Systems Management

Score 8.6

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Application Performance Management - Enterprise

Score 8.3

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AIOps

Score 7.6

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Datadog Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Monitor resource metrics well

Likeliness to Recommend

9 /10

Pros

Reliable
Enables Productivity
Unique Features
Acts with Integrity

Theodore S.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Custom dashboards of all accumulated data

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

works great for tracking and monitoring our entire infrastructure, the log flow is much better than the same features of similar products as datadog collects and centralizes all AWS data in one easy to understand dashboard.

What is your favorite aspect of this product?

We like how fast and efficient it is we use it to monitor our infrastructure, such as servers, containers, processes, storage status, Manages in real time the inactivity of various resources, does a good Network Mapping, allows us to identify errors, performs Monitoring of APM.

What do you dislike most about this product?

The learning curve is not easy for those who are not used to this type of solution. Documentation is missing in some places.

What recommendations would you give to someone considering this product?

it's much better to use it for monitoring and alerting capability than anything else I can remember seeing before we started using Datadog

Pros

Enables Productivity
Effective Service
Caring
Saves Time

Isabella G.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Datadog is great for monitoring all the resources

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

We had very complex monitoring requirements for IoT-related APIs and mobile app users. There were several different tools, there were no reliable results, and we were losing credibility in the stability and reliability of our infrastructure.

What is your favorite aspect of this product?

Server Resource Usage, Multi-stage Alerts based on configurable thresholds, Custom Dashboards of all accumulated data, Does a good job of managing logs with full search, live access, and automatic archiving to S3 too it is simple.

What do you dislike most about this product?

Reduce delays in monitoring agent response time.

What recommendations would you give to someone considering this product?

is ideal for an environment that doesn't require large investments in supporting infrastructure, a cloud-based approach, or something that is priced fairly enough that it can grow the business

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Managed Service Model IoT services manged by the client and offered "as a service.

Data Management Data management at scale, handling structured and unstructurd data from thousands of sensors, data storage.

Performance Solutions and services needs to be deal with high throughput real time data.

Edge Processing Local compute and secure cloud connectivity so devices can respond quickly to local events even without internet connectivity.

Security Authentication and encryption at all points of connection, audit IoT configurations, monitor security metrics from devices, and alerts.

Interoperability & Integration Enables devices to securely and efficiently communicate with IoT Platform, follow standard protocols, orchestration, ensure throughput and scalability.

High Availability Sensors and devices need discrete and continuous communication and thus applications and services need to guarantee high availability for continuous operations.

Device Management Securely register, organize, monitor and remotely manage IoT devices at scale, register connected devices individually or in bulk, and easily manage permissions

IoT Application Development SDKs, Libraries, Frameworks, tools and APIs to enable and make it easy for developers to rapidly prototype and to add/build custom solutions, plugins, adapters

Analytics Easy to run and operationalize sophisticated analytics on massive volumes of IoT data.

Machine Learning Easy to run ML algorithms on massive volumes of IoT data for pattern recognition, insights, and decisions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Network Monitoring - Enterprise

Systems Management

Application Performance Management - Enterprise

AIOps

Datadog Reviews

Monitor resource metrics well

Likeliness to Recommend

Pros

Theodore S.

Custom dashboards of all accumulated data

Likeliness to Recommend

Pros

Isabella G.

Datadog is great for monitoring all the resources

Likeliness to Recommend

Pros

Feature Ratings

Managed Service Model

Data Management

Performance

Edge Processing

Security

Interoperability & Integration

High Availability

Device Management

IoT Application Development

Analytics

Machine Learning

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support