D2L Brightspace Logo
D2L Brightspace Logo
D2L

D2L Brightspace

Composite Score
7.4 /10
CX Score
7.5 /10
Category
D2L Brightspace
7.4 /10

What is D2L Brightspace?

D2L is the software leader that makes the learning experience better. The company's cloud-based platform - Brightspace - is not a common one-size-fits-all learning management system (LMS). It's easier to use, more flexible, and smart. With Brightspace, you can personalize the experience for every learner to deliver real results.

Company Details


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Awards & Recognition

D2L Brightspace won the following awards in the Education Learning Management category

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D2L Brightspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on D2L Brightspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
75%
Conflict Resolution:
86%
Strategy & Innovation:
74%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love D2L Brightspace?

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2% Negative
20% Neutral
78% Positive

Pros

  • Respectful
  • Trustworthy
  • Effective Service
  • Fair

Feature Ratings

Average 80

Online Learning

85

Course Management

81

Content Management

80

Analytics and Reporting

80

Instructor Led Training

80

Student Collaboration

79

Assessments and Quizzes

79

Gradebook

79

Classroom Management

77

Content Creation

77

Vendor Capability Ratings

Average 79

Ease of IT Administration

84

Ease of Data Integration

83

Ease of Implementation

82

Breadth of Features

81

Quality of Features

80

Business Value Created

80

Vendor Support

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Usability and Intuitiveness

78

Ease of Customization

75

D2L Brightspace Reviews

Kelsi R.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

Easy to understand and even easier to use.

Likeliness to Recommend

10 /10

What differentiates D2L Brightspace from other similar products?

It’s ease of use, user friendliness, capacity to meet my needs

What is your favorite aspect of this product?

How easy it is to use and find the features/functions I need

What do you dislike most about this product?

Nothing to speak of.

What recommendations would you give to someone considering this product?

Good for anyone who needs a user friendly program

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

D2L is straight forward and easy to use!

Likeliness to Recommend

6 /10

Pros

  • Reliable
  • Efficient Service
  • Continually Improving Product
  • Effective Service

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Katie D.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Great customer service. Fairly easily set up. Easy

Likeliness to Recommend

6 /10

What is your favorite aspect of this product?

Customer support

What do you dislike most about this product?

Set up and new products

What recommendations would you give to someone considering this product?

Go for it! It has been worth the money

Pros

  • Trustworthy
  • Over Delivered
  • Efficient Service
  • Respectful

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