D2L Brightspace Logo
D2L Brightspace Logo
D2L

D2L Brightspace

Composite Score
7.4 /10
CX Score
7.5 /10
Category
D2L Brightspace
7.4 /10

What is D2L Brightspace?

D2L is the software leader that makes the learning experience better. The company's cloud-based platform - Brightspace - is not a common one-size-fits-all learning management system (LMS). It's easier to use, more flexible, and smart. With Brightspace, you can personalize the experience for every learner to deliver real results.

Company Details


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Awards & Recognition

D2L Brightspace won the following awards in the Education Learning Management category

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D2L Brightspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on D2L Brightspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
75%
Conflict Resolution:
86%
Strategy & Innovation:
74%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love D2L Brightspace?

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2% Negative
20% Neutral
78% Positive

Pros

  • Respectful
  • Trustworthy
  • Effective Service
  • Fair

Feature Ratings

Average 80

Online Learning

85

Course Management

81

Content Management

80

Analytics and Reporting

80

Instructor Led Training

80

Student Collaboration

79

Assessments and Quizzes

79

Gradebook

79

Classroom Management

77

Content Creation

77

Vendor Capability Ratings

Average 79

Ease of IT Administration

84

Ease of Data Integration

83

Ease of Implementation

82

Breadth of Features

81

Quality of Features

80

Business Value Created

80

Vendor Support

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Usability and Intuitiveness

78

Ease of Customization

75

D2L Brightspace Reviews

Kelley G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

My Review of D2L Brightspace

Likeliness to Recommend

9 /10

What differentiates D2L Brightspace from other similar products?

What makes D2L Brightspace unique is the fact that it makes larding management easy and also doubles up as an education learning management software.

What is your favorite aspect of this product?

Using D2L Brightspace is easy It makes learning management easy and supports many participants The tool is cost effective

What do you dislike most about this product?

Well, nothing has failed yet for the time I have used D2L Brightspace

What recommendations would you give to someone considering this product?

I recommend D2L Brightspace because it has proved to be the best when it comes to learning management and training. It is cost effective too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Straightforward platform, for small institutions

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Caring

Cons

  • Commodity Features
  • Wastes Time

Ryan H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Very useful but with some significant flaws.

Likeliness to Recommend

6 /10

What differentiates D2L Brightspace from other similar products?

It is more practical for content and classroom management, than, say, Google Classroom. This is primarily because D2L navigates like a traditional website (instead of being a series of cloud products glued together by a dashboard / home page). The app is not so ideal for mobile displays but its integration of assignments with the built-in dropbox folders for students to submit to and the ability for integrations (such as Panopto for video hosting and Turnitin for automatically checking submitted documents for plagiarism) make it a very good product for higher education to manage course content and homework submissions, feedback, & grading.

What is your favorite aspect of this product?

The addition of the Brightspace Pulse mobile app is useful for students. It integrates with D2L allowing students to receive notifications about news, discussions, and upcoming assignments, and check their assignment calendars. Basically the app serves as a very beneficial reminder system for students who would tend to prefer push notifications and the ability to see assignments in one place than SMS or email notifications which are less legible and less viewed by most students.

What do you dislike most about this product?

Their content management is inconvenient for professors. They use flat file storage, which is fine, but they do not preserve file hierarchies when a folder containing many sub-folders and files is uploaded. Rather, if a professor uploads a folder with nested directories, the files get dumped in a flat manner and the professor has to waste time creating "folders" in D2L and moving files. Another problem is that characters like .,'` in a file name allow submission from Windows/Linux but are rejected from Macs. The error message says something like "Oops. File could not be uploaded" instead of simply saying "Try removing special characters".

What recommendations would you give to someone considering this product?

D2L is overall a good product. There may be products with more convenient content management out there, and many professors do not like the rubric feature, but D2L has many good features. Compare it to Blackboard and Canvas and you may find that D2L's pricing just makes more sense.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

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