CYPHER Learning Customer Reviews 2024

CYPHER Learning

Composite Score

7.2 /10

CX Score

7.4 /10

32 Reviews Write a Review

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What is CYPHER Learning?

Need to engage learners? Want more time to train and connect with learners? Struggling to track performance and progress? The CYPHER platform takes the chore out of learning and training. Our beautiful, intuitive, and AI-powered platform engages learners, gives time back to teach and train, provides insights to drive better outcomes - all while keeping the human connection. Just the way modern learners expect.

Company Details

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Awards & Recognition

CYPHER Learning won the following awards in the Learning Management - Midmarket category

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4 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

3 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

CYPHER Learning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CYPHER Learning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

89 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CYPHER Learning?

2% Negative

3% Neutral

95% Positive

Pros

Security Protects
Performance Enhancing
Enables Productivity
Helps Innovate

Feature Ratings

Average 83

Assessments and Quizzes

Instructor Led Training

Content Creation

Content Management

Analytics and Reporting

Course Management

Gradebook

Student Collaboration

International Support

Customer Partner Training

Lesson Planning

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

CYPHER Learning Reviews

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Allows for seamless transition to online learning

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Friendly Negotiation

Oleksandr T.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

I am delighted with the abundance of functionality

Likeliness to Recommend

10 /10

What differentiates CYPHER Learning from other similar products?

I have tried many LMS and I can definitely say that the matrix has the best functionality that is applicable to a wide range of organizations.

What is your favorite aspect of this product?

Very easy administration

What do you dislike most about this product?

I would like more flexible customization of appearance

What recommendations would you give to someone considering this product?

Watch the tutorial video, read the documentation, contact support if something is not clear - and you will love this product!

Pros

Performance Enhancing
Enables Productivity
Fair
Includes Product Enhancements

Phill B.

Role: Consultant
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Fantastic next generation solution

Likeliness to Recommend

10 /10

What differentiates CYPHER Learning from other similar products?

Range of features Ongoing product innovation Extensive automation Easy to use Beautiful interface

What is your favorite aspect of this product?

Extensive automation

What do you dislike most about this product?

Survey functionality to be extended

What recommendations would you give to someone considering this product?

MATRIX LMS is a perfect solution for any corporate or vocational implementation where ease of use, beautiful user experience and high level of automation is desirable.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

CYPHER Learning

What is CYPHER Learning?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

CYPHER Learning Ratings

83 Likeliness to Recommend

89 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love CYPHER Learning?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Assessments and Quizzes Includes time and attempt limits, question banks, block progression, and certificates.

Instructor Led Training Includes content and training materials in a virtual or a physical setting.

Content Creation Provides tools for creating content to be used and shared on the platform.

Content Management Includes collaboration, check-in/check-out, and version control.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Course Management Includes course descriptions, course requirements, and materials.

Gradebook Includes an individual's marks, progress, and overall appraisal.

Student Collaboration Includes ability to view, share, and direct work between co-workers and students in or near real-time.

International Support includes ability to support multiple languages concurrently

Customer Partner Training includes ability to share content externally with partners and customers

Lesson Planning Includes an objective, content, method, and evaluation of a particular lesson.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

CYPHER Learning Reviews

Allows for seamless transition to online learning

Likeliness to Recommend

Pros

Oleksandr T.

I am delighted with the abundance of functionality

Likeliness to Recommend

Pros

Phill B.

Fantastic next generation solution

Likeliness to Recommend

Pros

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Feature Ratings

Assessments and Quizzes

Instructor Led Training

Content Creation

Content Management

Analytics and Reporting

Course Management

Gradebook

Student Collaboration

International Support

Customer Partner Training

Lesson Planning

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement